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Job Description
Roles & Responsibilities
Working as a Learning and Development Manager, you will ensure all team members are trained and maintaining Holiday Inn s brand service style and behavior. You ll have ambition, talent, and some essential skills. We re seeking someone passionate about creating great guest experiences for this vital role.
A little taste of your day-to-day:
- Design, implement, and oversee training and development initiatives.
- Conduct training sessions and facilitate workshops across all departments.
- Support the hotel s succession planning and career development programs.
- Ensure compliance with IHG training standards and learning tools.
- Partner with department heads to identify skill gaps and address training needs.
- Monitor training effectiveness and maintain accurate learning records.
Desired Candidate Profile
Ideally, you ll have some or all of the following competencies and experience we re looking for:
- Previous experience in Learning & Development within hospitality.
- Preferably with IHG brand experience.
- Currently based in the UAE.
- Strong facilitation and coaching skills.
- Ability to inspire and motivate colleagues through learning.
- Knowledge of modern training methods and digital learning tools.
Company Industry
Keywords
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Holiday Inn
At Holiday Inn Hotels & Resorts, our job is to bring the joy of travel to everyone. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we d love to give you a warm welcome to the Holiday Inn family./p>
Holiday Inn Dubai Al Barsha is looking for an innovative Learning & Development Manager to design and deliver impactful training programs that shape future hospitality leaders within our team. Perfectly located along the iconic Sheikh Zayed Road, Holiday Inn Dubai Al Barsha offers guests a seamless blend of modern hospitality and unbeatable access to the best of Dubai. Situated in the heart of Al Barsha, one of the city s most dynamic neighborhoods, the hotel is just minutes from Mall of the Emirates, Jumeirah s Kite Beach, and several of the world s leading attractions and entertainment destinations. Whether you're here for business or leisure, our hotel offers 310 stylishly appointed rooms, a selection of vibrant food and beverage outlets, and warm, attentive service that makes every stay memorable.