IT Service Management Jobs in UAE

• 5 - 8 Years
• Dubai - United Arab Emirates (UAE)

Lead administration and enhancement of Symphony Summit AI IT Service Management platform, focusing on workflow automation, scripting, custom development, and reporting.

• 1 - 7 Years
• Dubai - United Arab Emirates

Gather and analyze business requirements for ITSM processes using ServiceNow, collaborating with stakeholders and ensuring compliance with best practices.

• 3 - 8 Years
• Dubai - United Arab Emirates

Enhance service efficiencies by managing ITSM processes, collaborating with IT teams, analyzing performance metrics, and providing training on ITSM tools.

• 10 - 15 Years
• United Arab Emirates - United Arab Emirates

The role involves managing IT service management projects, requiring expertise in cloud platforms, application modernization, and enterprise integration frameworks.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Responsible for backup, recovery, and data protection operations, requiring strong skills in Veeam, Arcserve, and cloud infrastructure management.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates (UAE)

Responsible for network monitoring, incident response, and troubleshooting in NOC operations, requiring strong knowledge of network protocols and ITIL certification.

• 5 - 10 Years
• United Arab Emirates (UAE - United Arab Emirates (UAE)

Responsible for IT project governance, utilizing project management tools, ensuring compliance, and supporting procurement and financial alignment for effective project delivery.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Provide on-site and remote IT support, troubleshoot issues, manage user accounts, and coordinate hardware repairs while maintaining documentation.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Identify incidents, perform trend analysis, implement fixes, and maintain knowledge base; requires ITIL Foundation certification and strong analytical skills.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Design and manage endpoint security solutions, monitor incidents, manage identities, and provide user training while ensuring compliance with best practices.

• 1 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support, troubleshoot hardware/software issues, maintain network security, and possess strong problem-solving skills and IT knowledge.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates

Engage with clients to develop tailored managed services solutions, conduct technical demonstrations, and ensure compliance with IT governance and security standards.

• 8 - 10 Years
• Dubai - United Arab Emirates

Design and maintain IT service management frameworks, oversee key processes, lead continuous improvement initiatives, and manage ITSM team with strong analytical skills.

• 5 - 10 Years
• Dubai - United Arab Emirates

Design and implement ServiceNow modules, develop workflows, integrate systems, and enhance user experience while ensuring compliance and providing technical guidance.

• 2 - 4 Years
• United Arab Emirates - United Arab Emirates

Provide IT support and network troubleshooting, manage support tickets, and assist with hardware/software installation; strong problem-solving and communication skills required.

• 10 - 15 Years
• Abu Dhabi - United Arab Emirates

Lead ServiceNow solution delivery, manage a team, enhance client relationships, ensure project success, and implement continuous improvement processes.

• 10 - 15 Years
• Dubai - United Arab Emirates

Lead the architecture and optimization of operational tools and automation, managing a specialist team to enhance service quality and compliance.

• 8 - 10 Years
• United Arab Emirates - United Arab Emirates

Manage Network Operations, ensuring service delivery, escalation management, and team leadership while possessing strong communication and ITIL certifications.

• 5 - 7 Years
• Dubai - United Arab Emirates

Seeking an Infrastructure Architect with expertise in Microsoft Azure, cloud migration, networking, and strong communication skills for a digital transformation project.

• 5 - 7 Years
• Dubai - United Arab Emirates

Design and implement scalable ServiceNow solutions, oversee integrations, customize applications, ensure governance, and enhance user experience with strong problem-solving skills.

• 10 - 15 Years
• Abu Dhabi - United Arab Emirates

Responsible for ensuring reliability of Azure platforms, leading automation, incident response, and mentoring, requiring strong Azure and SRE experience.

• 10 - 15 Years
• Abu Dhabi - United Arab Emirates (UAE)

Lead enterprise architecture and ServiceNow implementations, manage service provider relationships, and enhance IT service delivery with strong analytical skills.

• 5 - 10 Years
• Dubai - United Arab Emirates

Develop and maintain ServiceNow platform architecture, lead implementation and integration, customize applications, ensure governance, and collaborate with stakeholders for cont...

• 8 - 15 Years
• Dubai - United Arab Emirates

Design and deliver managed services solutions across infrastructure, cloud, and security while driving operational excellence and client collaboration.

• 5 - 8 Years
• United Arab Emirates - United Arab Emirates

Lead design and governance of ServiceNow solutions in telecom, ensuring compliance with TM Forum standards and integrating with telecom systems.

• 1 - 3 Years
• United Arab Emirates - United Arab Emirates

Provide on-site and remote support for hardware and software, troubleshoot issues, manage user accounts, and assist with onboarding activities.

• 8 - 10 Years
• Abu Dhabi - United Arab Emirates

Manage IT Service Management processes, support service delivery, conduct analysis, and ensure compliance with ITIL standards while driving continuous improvement.

• 5 - 16 Years
• Dubai - United Arab Emirates

Seeking a certified engineer for end-to-end implementation, configuration, and integration of Nexthink platform with strong troubleshooting and communication skills.

• 7 - 9 Years
• Dubai - United Arab Emirates

Serve as a process expert, facilitate business requirements, collaborate on Service Now processes, and drive continuous improvement for client operations.

• 6 - 13 Years
• Dubai - United Arab Emirates

Lead QA efforts for ServiceNow modules, define test strategies, perform various testing types, and collaborate with teams using Agile methodologies.