IT Service Management Jobs in Dubai

• 7 - 10 Years
• Dubai - United Arab Emirates (UAE)

The role involves designing IT Service Management processes, developing custom workflows, and requires strong skills in scripting, UI customization, and integration.

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Lead service delivery and governance for a government account, focusing on IT service management, customer experience, and operational excellence.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support, manage IT service delivery, endpoint management, and backup operations while ensuring compliance with ITIL principles and security standards.

• 7 - 10 Years
• Dubai - United Arab Emirates (UAE)

Manage OpenShift administration, CI/CD pipelines, and automation while ensuring security and compliance; requires strong DevOps and cloud-native engineering skills.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Seeking a candidate with a degree in Electrical/Electronics, experience in AV/CCTV integration, and knowledge of industrial standards and ITSM systems.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Provide network and telecommunication services, troubleshoot issues, ensure compliance, and maintain documentation while possessing strong analytical skills and IT certifications.

• 6 - 12 Years
• Dubai - United Arab Emirates (UAE)

Provide on-site and remote IT support, troubleshoot issues, manage user accounts, and coordinate hardware repairs while maintaining documentation.

• 3 - 5 Years
• Dubai - United Arab Emirates

The role involves implementing strategic projects, managing audio visual technologies, providing technical support, and enhancing customer service within a global enterprise.

• 1 - 4 Years
• Dubai - United Arab Emirates

Lead design and implementation of ServiceNow solutions, manage integrations, apply ITIL principles, and provide mentorship with strong communication skills.

• 3 - 8 Years
• Dubai - United Arab Emirates

Oversee Service Desk operations, provide leadership and technical guidance, ensure high-quality support, and drive continuous improvement in IT service management.

• 1 - 4 Years
• Dubai - United Arab Emirates

Define ServiceNow platform strategy, lead transformation programs, and ensure business value delivery while collaborating with stakeholders and maintaining architecture standards.

• 1 - 4 Years
• Dubai - United Arab Emirates

Support technical consulting by building ServiceNow expertise, assisting in presales, and developing strong communication skills with diverse teams.

• 1 - 4 Years
• Dubai - United Arab Emirates

Provide advanced support for business applications, manage incidents, perform root-cause analysis, and enhance application support processes with strong communication skills.

• 6 - 10 Years
• Dubai - United Arab Emirates

Drive sales strategy for IT Managed Services and Microsoft Cloud Solutions, build customer relationships, and lead a sales team in the UAE.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Responsible for backup, recovery, and data protection operations, requiring strong skills in Veeam, Arcserve, and cloud infrastructure management.

• 6 - 13 Years
• Dubai - United Arab Emirates

Lead QA efforts for ServiceNow modules, define test strategies, perform various testing types, and collaborate with teams using Agile methodologies.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Design and manage endpoint security solutions, monitor incidents, manage identities, and provide user training while ensuring compliance with best practices.

• 1 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support, troubleshoot hardware/software issues, maintain network security, and possess strong problem-solving skills and IT knowledge.

• 5 - 7 Years
• Dubai - United Arab Emirates

Guide technology strategy for enterprise accounts, lead technical teams, solve complex challenges, and communicate effectively with stakeholders to drive platform adoption.

• 5 - 9 Years
• Dubai - United Arab Emirates

Engage in presales, solution design, and implementation of ServiceNow solutions, requiring strong communication skills and ServiceNow certifications.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Identify incidents, perform trend analysis, implement fixes, and maintain knowledge base; requires ITIL Foundation certification and strong analytical skills.

• 10 - 15 Years
• Dubai - United Arab Emirates

Lead the architecture and optimization of operational tools, focusing on AIOps, while managing a specialist team and ensuring strategic alignment.