Escalation Management Jobs in Dubai

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Responsible for outbound calling, record maintenance, escalation management, and documentation while providing excellent customer service in the telecom industry.

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Manage call centre operations, drive customer satisfaction, improve efficiency, and lead a team while ensuring compliance and performance monitoring.

• 5 - 7 Years
• Dubai - United Arab Emirates

Provide user support, troubleshoot cloud technologies, mentor team members, and possess strong skills in network monitoring, programming, and customer service.

• 15 - 17 Years
• Dubai - United Arab Emirates

Lead customer service operations, enhance customer experiences, optimize call center performance, and drive continuous improvements with strong leadership and problem-solving sk...

• 6 - 12 Years
• Dubai - United Arab Emirates

Develop and implement procurement strategies, manage supplier relationships, and utilize analytics for cost efficiency and sustainable sourcing in terminal services.

• 5 - 7 Years
• Dubai - United Arab Emirates

Manage incident lifecycle, coordinate with IT teams, ensure compliance with ITIL, and enhance customer processes while delivering excellent service.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

The role involves technical analysis, design support, commissioning, service development, and requires proficiency in AutoCAD and strong analytical skills.

• 3 - 5 Years
• Dubai - United Arab Emirates

The role involves managing license renewals, client communication, negotiation, data analysis, and maintaining partner relations while ensuring adherence to organizational stand...

• 5 - 7 Years
• Dubai - United Arab Emirates

Manage SAP Cutover activities in Greenfield Implementation, utilizing project management methodologies and tools, while ensuring effective people and resource management.

• 0 - 3 Years
• Dubai - United Arab Emirates

Responsible for credit risk analysis, monitoring portfolios, conducting financial assessments, and collaborating with stakeholders while possessing analytical and communication ...

• 12 - 17 Years
• Dubai - United Arab Emirates

Lead business partnership and process excellence, driving continuous improvement and stakeholder engagement while managing SAP governance and transformation initiatives.

• 3 - 7 Years
• Dubai - United Arab Emirates

Resolve complex customer complaints, analyze feedback, collaborate with teams, and enhance customer experience through effective solutions and training initiatives.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide customer support through various channels, manage orders, ensure timely deliveries, and possess strong communication and problem-solving skills.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Monitor service requests, coordinate with vendors, ensure SLA compliance, and maintain records while supporting process improvements in service operations.