CENTRAL RESERVATIONS & CUSTOMER SERVICE MANAGER
The Team Builders
Posted 30+ days ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Highlights:
- Must have strong links with tour operators and DMCs
- Experienced in handling high-level guest complaints
- Strong leadership and interpersonal skills a must
You'll Be Responsible For:
- Overseeing LARGE venue reservations & optimizing booking performance
- Leading a proactive customer service team
- Training, coaching, and driving high service standards
- Enhancing revenue through B2B collaboration and upselling
- Resolving guest issues with professionalism and empathy
Minimum Requirements:
3+ years in a managerial role
Proven leadership in reservations & customer service
Ability to multitask and lead under pressure
Experience with group bookings and B2B travel partners
Ready to take the next step in your hospitality leadership journey?
Company Industry
Department / Functional Area
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The Team Builders
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