CENTRAL RESERVATIONS & CUSTOMER SERVICE MANAGER

The Team Builders

Posted 30+ days ago

Experience

3 - 7 Years

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities


Key Highlights:

  • Must have strong links with tour operators and DMCs
  • Experienced in handling high-level guest complaints
  • Strong leadership and interpersonal skills a must

You'll Be Responsible For:

  • Overseeing LARGE venue reservations & optimizing booking performance
  • Leading a proactive customer service team
  • Training, coaching, and driving high service standards
  • Enhancing revenue through B2B collaboration and upselling
  • Resolving guest issues with professionalism and empathy

Minimum Requirements:
3+ years in a managerial role
Proven leadership in reservations & customer service
Ability to multitask and lead under pressure
Experience with group bookings and B2B travel partners

Ready to take the next step in your hospitality leadership journey?

Company Industry

Department / Functional Area

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Similar Jobs

Customer Service Officer

Customer Care Executive

Confidential Company

  • 0 - 5 Years
  • Dubai , Sharjah , Abu Dhabi - United Arab Emirates (UAE)

Office Assistant

ALCROW FOR SOLAR ENERGY SYSTEMS RENTAL CO

  • 1 - 2 Years
  • Dubai - United Arab Emirates (UAE)
View All