ITSM Jobs in Dubai

• 1 - 7 Years
• Dubai - United Arab Emirates

Gather and analyze business requirements for ITSM processes using ServiceNow, collaborating with stakeholders and ensuring compliance with best practices.

• 3 - 8 Years
• Dubai - United Arab Emirates

Enhance service efficiencies by managing ITSM processes, collaborating with IT teams, analyzing performance metrics, and providing training on ITSM tools.

• 6 - 12 Years
• Dubai - United Arab Emirates (UAE)

Seeking Arabic nationals with IT Service Desk experience, proficiency in ITSM tools, and knowledge of ITIL framework for leadership roles.

• 14 - 17 Years
• Dubai - United Arab Emirates (UAE)

Configure and customize ServiceNow Health and Safety modules, build workflows and dashboards, requiring strong JavaScript skills and ServiceNow certification.

• 5 - 7 Years
• Dubai - United Arab Emirates

Lead design and implementation of ServiceNow solutions, requiring expertise in ITSM, HRSD, ITOM, and ITIL, along with strong communication skills.

• 5 - 10 Years
• Dubai - United Arab Emirates

Develop and maintain ServiceNow platform architecture, lead implementation and integration, customize applications, ensure governance, and collaborate with stakeholders for cont...

• 5 - 7 Years
• Dubai - United Arab Emirates

Responsible for business process design and optimization, with expertise in ServiceNow workflows and stakeholder influence in complex environments.

• 5 - 7 Years
• Dubai - United Arab Emirates

Provide user support, troubleshoot cloud technologies, mentor team members, and possess strong skills in network monitoring, programming, and customer service.

• 1 - 5 Years
• Dubai , Abu Dhabi , Fujairah - United Arab Emirates (UAE)

Provide on-site and remote IT support, troubleshoot hardware and software issues, manage user accounts, and assist with onboarding activities.

• 7 - 9 Years
• Dubai - United Arab Emirates

Serve as a process expert, lead workshops, analyze business processes, and implement improvements while collaborating with clients and stakeholders.

• 8 - 10 Years
• Dubai - United Arab Emirates

Participate in IT Service Management process improvement, manage service lifecycle, conduct analysis, and ensure adherence to ITIL standards with relevant certifications.

• 5 - 10 Years
• Dubai - United Arab Emirates

Oversee ServiceNow delivery, manage client relationships, lead projects, ensure quality, and develop team skills with strong leadership and communication abilities.

• 6 - 13 Years
• Dubai - United Arab Emirates

Lead QA efforts for ServiceNow modules, define test strategies, perform various testing types, and manage defects using JIRA/TestRail in Agile environments.

• 3 - 6 Years
• Dubai , Abu Dhabi , Ajman - United Arab Emirates (UAE)

Provide technical support for hardware, software, and network issues, managing user accounts and connectivity while ensuring minimal business disruption.

• 3 - 8 Years
• Dubai - United Arab Emirates

Manage Microsoft 365 administration, provide IT support, maintain hardware, and ensure network connectivity while documenting IT assets and operations.

• 2 - 7 Years
• Dubai - United Arab Emirates

Provide technical support for hardware, software, and network issues, manage user accounts, and assist with onboarding while ensuring minimal disruption.

• 5 - 10 Years
• Dubai - United Arab Emirates

Lead technical design and architecture of ServiceNow implementations, providing guidance, translating requirements, and collaborating with teams to deliver solutions.

• 4 - 7 Years
• Dubai - United Arab Emirates (UAE)

Provide end-user support by troubleshooting hardware and software issues, configuring networks, and ensuring effective communication with users.

• 5 - 7 Years
• Dubai - United Arab Emirates

Guide technology strategy for enterprise accounts, lead technical teams, solve complex challenges, and communicate effectively with stakeholders to drive platform adoption.

• 3 - 5 Years
• Dubai - United Arab Emirates

Collaborate with sales teams to deliver tailored ServiceNow solutions, provide technical guidance, and identify cross-selling opportunities while maintaining solution collateral.

• 5 - 9 Years
• Dubai - United Arab Emirates

Engage in presales, solution design, and implementation of ServiceNow solutions, requiring strong communication skills and ServiceNow certifications.

• 1 - 3 Years
• Dubai - United Arab Emirates

Ensure high-quality IT support, develop training materials, manage user access, maintain security, and troubleshoot issues in a corporate environment.

• 0 - 6 Years
• Dubai - United Arab Emirates (UAE)

Provide IT end-user and desktop support, with strong knowledge of Windows, Microsoft Office, and networking, while possessing strong communication skills.

• 10 - 16 Years
• Dubai - United Arab Emirates (UAE)

Lead IT strategy, manage SAP systems, drive digital transformation, ensure cybersecurity, and develop a collaborative team with strong business acumen.

• 10 - 16 Years
• Dubai - United Arab Emirates (UAE)

Oversee implementation of airport operations systems, drive AI and Machine Learning innovations, and ensure interoperability across security, passenger services, and baggage han...

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide Tier 2/3 support for Oracle E-Business Suite Financials and Supply Chain, manage service requests, and collaborate with users for effective solutions.

• 2 - 6 Years
• Dubai - United Arab Emirates

Provide proactive and reactive technical support for hardware and software issues, ensuring effective troubleshooting and resolution while maintaining strong customer service.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Configure Health and Safety applications, build workflows and dashboards, implement access controls, and collaborate on solutions with strong JavaScript skills required.

• 2 - 6 Years
• Dubai - United Arab Emirates (UAE)

Provide L1/L2 support for IT systems, troubleshoot issues, optimize Oracle PL/SQL queries, and ensure effective communication in Arabic and English.