Csat Jobs in Saudi Arabia

• 2 - 8 Years
• Riyadh - Saudi Arabia

Execute customer experience strategy, analyze feedback, define KPIs, and develop processes; requires degree, leadership skills, and bilingual fluency.

• 8 - 13 Years
• Riyadh - Saudi Arabia

Lead customer experience strategy, enhance user journeys, manage teams, implement experience tools, and drive satisfaction through data-informed decisions.

• 1 - 7 Years
• Saudi Arabia - Saudi Arabia

Analyze customer satisfaction and quality data, conduct root cause investigations, design targeted training, and track performance for effective coaching.

• 3 - 7 Years
• Riyadh - Saudi Arabia

Analyze performance metrics, design targeted training programs, and track effectiveness while requiring strong communication and organizational skills in a fast-paced environment.

• 1 - 7 Years
• Riyadh - Saudi Arabia

Conduct knowledge sharing, monitor ticket bins, build relationships, and coach engineers while ensuring compliance and excellent communication skills.

• 7 - 12 Years
• Riyadh - Saudi Arabia

Manage customer relationships, lead a team, oversee onboarding, drive renewals, and enhance customer experience with strong product expertise.

• 1 - 7 Years
• Riyadh - Saudi Arabia

Respond to customer inquiries via live chat, resolve issues, manage multiple chats, and maintain confidentiality while meeting performance targets.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Manage outsourced vendor operations, monitor customer service KPIs, and improve inbound operations while requiring strong leadership and analytical skills.

• 5 - 9 Years
• Riyadh - Saudi Arabia

Manage customer relationships, drive product adoption, oversee operational escalations, and ensure service improvements while collaborating with sales and third-party suppliers.

• 10 - 12 Years
• Riyadh - Saudi Arabia

Responsible for implementing and supporting payment gateway solutions, providing technical troubleshooting, and ensuring customer satisfaction through effective project management.

• 2 - 7 Years
• Eastern Province - Saudi Arabia

Responsible for coordinating IT service delivery and management, ensuring compliance with ITIL practices, and fostering continuous improvement while mentoring junior staff.

• 2 - 6 Years
• Al Khobar - Saudi Arabia

Manage client relationships, enhance experience, support sales, ensure operational excellence, and represent the brand with strong communication and CRM skills.

• 2 - 5 Years
• Makkah Al Mukarramah - Saudi Arabia

Manage customer and driver support operations, handle service requests, ensure customer satisfaction, and communicate effectively in Arabic and English.

• 2 - 4 Years
• Riyadh - Saudi Arabia

Drive inside sales and customer support in healthcare, making high-volume calls while ensuring customer satisfaction and collaborating with teams.

• 2 - 7 Years
• Dammam/Khobar/Eastern Province - Saudi Arabia

Develop and maintain client relationships in logistics, generate leads, ensure customer satisfaction, and deliver effective sales presentations with strong communication skills.

• 8 - 15 Years
• Dammam - Saudi Arabia

Manage PDI operations, oversee team training, ensure equipment readiness, maintain safety compliance, and utilize technical expertise in machinery diagnostics.

• 0 - 5 Years
• Riyadh - Saudi Arabia

Join a talented team focused on customer support, client relations, and adaptability to enhance customer success in Saudi Arabia.