Sla Jobs in Saudi Arabia

• 3 - 5 Years
• Riyadh - Saudi Arabia

Conduct market research on service level agreement standards, analyze industry tactics, and develop quality control systems for food delivery operations.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Conduct market research on SLA standards, analyze industry tactics, and develop frameworks for data collection and reporting in a multicultural environment.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Oversee and resolve incidents, ensuring compliance with service level agreements and key performance indicators while enhancing incident management processes and team coordination.

• 5 - 10 Years
• Saudi Arabia - Saudi Arabia

Oversee data center operations, ensuring service compliance, quality, and client satisfaction while managing resources, budgets, and team development.

• 1 - 3 Years
• Eastern Province - Saudi Arabia

Coordinate warranty claims, manage inventory, and ensure compliance with security policies in a data center logistics environment, requiring high school diploma and relevant exp...

• 2 - 4 Years
• Eastern Province - Saudi Arabia

Manage data center operations, ensuring service delivery, compliance, and client satisfaction while leading a diverse technical team and driving budget adherence.

• 3 - 7 Years
• Riyadh - Saudi Arabia

Conduct analysis and engineering of technology processes, enhance compliance, develop governance services, and optimize operational frameworks in IT service management.

• 20 - 22 Years
• Saudi Arabia - Saudi Arabia

Oversee managed services contracts, implement change management, ensure service excellence, and lead operations governance for a secure network project.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Maintain and optimize ITSM workflows, generate performance reports, troubleshoot issues, and ensure SLA compliance with ManageEngine Service Desk Plus expertise.

• 6 - 8 Years
• Saudi Arabia - Saudi Arabia

Oversee wallet operations, manage transactions, reconciliations, and chargebacks while ensuring compliance and stakeholder coordination in a fintech environment.

• 10 - 15 Years
• Riyadh - Saudi Arabia

Manage Offer to Cash operations, ensuring compliance, stakeholder engagement, and performance monitoring while driving continuous improvement initiatives.

• 7 - 9 Years
• Riyadh - Saudi Arabia

Lead Level 2 support for asset applications, ensuring service quality, managing SLAs, and enhancing team performance in a multi-tiered environment.

• 2 - 4 Years
• Jeddah - Saudi Arabia

Seeking a proactive L2 Support Engineer with strong communication skills for incident management, troubleshooting, and collaboration in digital banking.

• 10 - 12 Years
• Riyadh - Saudi Arabia

Assess IT operations, develop ITSM processes, improve customer experience, and implement ITSM tools while ensuring effective communication and collaboration.

• 3 - 5 Years
• Riyadh - Saudi Arabia

Lead logistics projects to enhance delivery efficiency, analyze data for improvements, and collaborate with teams while demonstrating strong analytical and communication skills.

• 6 - 10 Years
• Riyadh - Saudi Arabia

Oversee trucking operations, manage fleet and vendor contracts, ensure service quality, and support expansion with strong analytical and leadership skills.

• 6 - 10 Years
• Riyadh - Saudi Arabia

Oversee daily support operations for asset applications, manage vendor relationships, and lead teams while ensuring service delivery and compliance.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Oversee ground operations, ensure safety compliance, manage resources, and maintain on-time performance while supporting training and incident response.

• 1 - 3 Years
• Jeddah - Saudi Arabia

Lead Talent Acquisition operations in Saudi Arabia, focusing on recruitment strategies, team leadership, and stakeholder engagement while ensuring operational excellence.

• 8 - 16 Years
• Riyadh - Saudi Arabia

Oversee technology operations, manage security systems, ensure compliance, and lead incident management while maintaining connectivity and optimizing performance.

• 7 - 10 Years
• Saudi Arabia - Saudi Arabia

Manage end-to-end UFPM platform operations, ensure fault detection, optimize performance metrics, and integrate systems while maintaining security and documentation.

• 3 - 5 Years
• Saudi Arabia - Saudi Arabia

Lead change management activities for operational excellence, optimize service performance, and ensure compliance with service level agreements in a telecommunications environment.

• 6 - 7 Years
• Riyadh - Saudi Arabia

Architect and manage hybrid cloud infrastructure, automate CI/CD pipelines, ensure security and reliability, and troubleshoot complex systems in a fintech environment.

• 7 - 10 Years
• Riyadh - Saudi Arabia

Manage field service operations, vendor relationships, and facility maintenance while ensuring customer satisfaction, compliance, and team development in a dynamic environment.

• 10 - 12 Years
• Riyadh - Saudi Arabia

Lead IT Service Management engagements, develop managed service proposals, design operating models, and ensure compliance with industry standards and client needs.

• 5 - 10 Years
• Saudi Arabia - Saudi Arabia

Lead large-scale telecom projects, manage IP/MPLS networks, ensure service delivery, and provide expertise in routing protocols and Ethernet technologies.

• 3 - 4 Years
• Riyadh - Saudi Arabia

Configure and manage next-generation firewalls, optimize performance, assist with cybersecurity needs, and monitor DNS security alerts.

• 2 - 6 Years
• Riyadh - Saudi Arabia

Design, develop, and maintain Oracle applications while ensuring database availability, security, and performance, collaborating with product developers and infrastructure teams.

• 3 - 4 Years
• Eastern Province - Saudi Arabia

The Finance Analyst manages finance operations, including accounts payable and order to cash processes, requiring strong communication and accounting skills.

• 4 - 6 Years
• Riyadh - Saudi Arabia

Deliver exceptional customer service by handling inquiries and complaints, collaborating with teams, and maintaining high service standards to achieve SLAs and KPIs.