Contact Center Jobs in Dubai

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Responsible for handling inbound and outbound calls, addressing customer inquiries, and providing support while meeting performance targets in a fast-paced environment.

• 5 - 7 Years
• Dubai - United Arab Emirates (UAE)

Oversee contact center operations, ensuring high-quality customer service, meeting KPIs, and supporting team development while maintaining customer retention.

• 3 - 5 Years
• Dubai - United Arab Emirates

Organize and supervise customer service operations, provide training, monitor performance, and ensure compliance with policies while promoting team development.

• 1 - 3 Years
• Dubai - United Arab Emirates

Monitors and evaluates contact methods, reports findings, participates in audits, and enhances training while ensuring exceptional customer service in a bilingual environment.

• 5 - 10 Years
• Dubai - United Arab Emirates

Supervise customer contact center operations, manage complaints, enhance customer experience, and lead a team with automotive and CRM expertise.

• 3 - 5 Years
• Dubai - United Arab Emirates

Analyze client service agreements, maximize revenue, manage performance, and develop staff in a bilingual English and Arabic call center environment.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Responsible for managing patient calls, maintaining KPIs, booking appointments, and ensuring effective communication while adhering to regulations and quality standards.

• 1 - 2 Years
• Dubai , Sharjah , Abu Dhabi - United Arab Emirates (UAE)

Responsibilities include responding to customer inquiries, providing product information, and documenting interactions; candidates should have a high school diploma and contact ...

• 2 - 6 Years
• Dubai - United Arab Emirates (UAE)

The role involves managing service requests, ensuring SLA compliance, and providing customer support in a fast-paced environment with strong communication skills.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Conduct quality assessments in contact center operations, ensuring adherence to standards, analyzing metrics, and providing feedback for continuous improvement.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

Monitor call performance metrics, provide coaching, develop training programs, and ensure customer satisfaction while leading a call center team effectively.

• 2 - 6 Years
• Dubai , Abu Dhabi - United Arab Emirates (UAE)

Provide first-line customer support, manage inquiries, document interactions, escalate issues, and monitor service continuity with strong communication skills in Arabic and Engl...

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer service through various channels, manage appointments, and uphold confidentiality while being a UAE National with strong communication skills.

• 0 - 1 Year
• Dubai - United Arab Emirates (UAE)

Manage customer calls, provide solutions, document interactions, and handle complaints while maintaining strong relationships and following communication scripts.

• 2 - 7 Years
• Dubai - United Arab Emirates

Provide exceptional customer service, issue tickets, enhance revenue, support travel agents, and maintain documentation in a fast-paced airline environment.

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide exceptional customer service by selling Emirates products, managing ticketing, and enhancing revenue through effective communication and relationship building.

• 1 - 7 Years
• Dubai - United Arab Emirates

Handle guest inquiries, provide flight information, assist with reservations, and resolve complaints while ensuring excellent customer service and collaboration.

• 2 - 4 Years
• Dubai - United Arab Emirates

Manage patient scheduling, registration, and billing while ensuring quality customer service; requires computer literacy and knowledge of medical insurance processes.

• 2 - 4 Years
• Dubai - United Arab Emirates

Manage patient scheduling, registration, and billing while ensuring quality customer service; requires secondary education, healthcare experience, and computer proficiency.

• 2 - 6 Years
• Dubai - United Arab Emirates

Responsible for data analysis and reporting to enhance performance and guest experience, requiring proficiency in data visualization tools and key metrics.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Responsible for patient calls, maintaining KPIs, booking appointments, and ensuring excellent customer service in a contact center environment.

• 1 - 3 Years
• Dubai - United Arab Emirates

Responsible for delivering exceptional customer service across various channels, requiring excellent communication skills and experience in luxury service.

• 2 - 7 Years
• Dubai - United Arab Emirates

Support Workforce Operations through scheduling, reporting, and communication while possessing analytical skills and proficiency in workforce management software.

• 3 - 5 Years
• Dubai - United Arab Emirates

Handle student inquiries with empathy, coordinate communication, contribute to telemarketing, requiring strong English and Arabic skills, and customer service experience.

• 10 - 15 Years
• Dubai - United Arab Emirates

Lead digital technology strategy and transformation, managing Salesforce, AI integration, and omnichannel customer journeys while ensuring measurable business value.

• 6 - 8 Years
• Dubai - United Arab Emirates

Own product and technology vision, maximize Salesforce value, lead AI adoption, manage teams, and influence stakeholders for seamless omnichannel integration.

• 1 - 6 Years
• Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)

Dynamic Sales Agent needed for lead generation, sales strategy, and account management in AI-driven enterprise solutions with strong market understanding.

• 1 - 5 Years
• Dubai - United Arab Emirates (UAE)

Generate high-quality customer appointments, enhance retention and satisfaction, support communication, manage stress, and collaborate effectively while adhering to company poli...

• 1 - 3 Years
• Dubai - United Arab Emirates

Lead patient contact centre operations, ensuring seamless communication, excellent customer experience, operational efficiency, and high team performance.

• 1 - 7 Years
• Dubai - United Arab Emirates

Oversee daily operations of patient contact centre, ensuring service excellence and exceptional patient experiences as a dynamic leader.