Contact Center Jobs in Abu Dhabi

• 10 - 11 Years
• Abu Dhabi - United Arab Emirates

Lead IT support for Contact Center Solutions, ensuring 24/7 availability, managing incidents, and providing technical expertise in digital channels and systems.

• 5 - 7 Years
• Abu Dhabi - United Arab Emirates

Oversee contact centre operations, supervise team managers, ensure customer service quality, and drive compliance while utilizing workforce management tools.

• 2 - 4 Years
• Abu Dhabi - United Arab Emirates

Responsible for delivering training, utilizing effective presentation skills, and supporting curriculum development while ensuring agent competency and communication.

• 0 - 2 Years
• Abu Dhabi , Dubai , Sharjah - United Arab Emirates (UAE)

Seeking energetic customer-focused individuals to handle inbound and outbound calls, ensuring customer satisfaction and maintaining accurate records.

• 1 - 6 Years
• Dubai , Abu Dhabi - United Arab Emirates (UAE)

Deliver exceptional customer service through inbound calls and chat, ensuring satisfaction while maintaining quality standards and effective communication in English or Arabic.

• 1 - 7 Years
• Abu Dhabi - United Arab Emirates

Lead Premium Guest Relations, ensuring high service standards, coaching agents, managing performance, and coordinating with stakeholders for premium customer satisfaction.

• 4 - 9 Years
• Abu Dhabi - United Arab Emirates

Supervise Etihad Guest Member Service Operations, manage escalated cases, ensure quality service, and implement customer-centric processes for effective member support.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates

Issue and verify liability letters, coordinate with teams, ensure compliance, and enhance client satisfaction with strong banking and customer service skills.