Bilingual Executive Assistant - Freelance Remote

Client of Talentmate

Department: Support & Leadership

Location: Global+

Compensation: $7.00 / hour

Description

About the Client
Our client is a U.S.-based law firm with 35+ years of experience serving individuals and businesses across civil litigation, business immigration, and trusts and estates. The team prides itself on integrity, efficiency, and client-first service, supporting both English- and Spanish-speaking clients. They operate with modern tools and well-defined workflows to deliver timely, high-quality legal services.

Why does this role exist?
This role exists to be the firm s reliable, bilingual front line ensuring every inquiry is captured, qualified, and scheduled, while clients receive timely updates and a professional experience. By owning intake, scheduling, lead follow-up, routine client communication, and coordination with courts and other firms, the assistant frees the attorney to focus on legal work. The goal is to function as if seated in-office: consistently available, fast to respond, and proactive in keeping calendars, cases, and communications on track.

The Impact you ll make

Client Intake & Data Management

• Contact new/prospective clients in English and Spanish to complete intake questionnaires
• Follow scripts/forms to ensure all required fields are captured and accurately entered into Clio/case files
• Organize documents and client data; track status and ensure nothing falls through the cracks

Calendar & Appointment Management

• Schedule consultations, client meetings, and hearings; coordinate times with clients, opposing counsel, and courts
• Manage availability and time slots in Clio and the client s calendar; send confirmations and reminders
• Monitor changes, resolve conflicts, and keep the attorney s schedule current and error-free

Lead Follow-up & Triage

• Call and text inbound leads from advertising and other sources to schedule consultations (attorney handles selling)
• Log lead outcomes, update trackers/Clio, and move qualified leads into the intake process
• Maintain fast response times and consistent follow-through to maximize show rates

Client Communication & Reception

• Serve as the primary point of contact for routine questions and updates via Gmail, RingCentral, text, and video
• Relay messages to the attorney promptly; maintain a professional, empathetic tone with Spanish-only clients
• Provide status updates per SOPs and escalate issues appropriately

Coordination with Law Offices, Courts & Admin Support

• Communicate with opposing counsel/offices to exchange information; confirm/schedule hearings with court clerks
• Complete non-paralegal administrative tasks (document collection, form completion, data entry in Clio)
• Uphold confidentiality, follow SOPs, and comply with firm policies (NDA and secure handling of sensitive data)
  
  

Skills, Knowledge and Expertise

Required:

• Bilingual English/Spanish fluency (spoken and written)
• Proven experience in Executive assistant/administrative/reception roles in a professional setting (legal preferred but not required)
• Professional phone etiquette and client-facing communication skills across email, phone, text, and video
• Willingness to sign an NDA and complete background due diligence
• Availability Monday Friday, 9:00 a.m. 5:00 p.m. Eastern
• WFH Set-Up:
  • Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
  • Internet speed of at least 40MBPS
  • Headset with an extended mic that has noise cancellation and a webcam
  • Back-up computer and internet connection
  • Quiet, dedicated workspace at home

Your Superpowers:

• Tech-savvy and quick to learn new tools (Gmail, calendars, RingCentral; able to ramp quickly on Clio)
• Meticulous data entry and documentation; strong organization and time management
• Professional, empathetic communicator who can confidently support Spanish-only clients
• Proactive follow-through, prioritization, and multitasking under time constraints
• Trustworthy, discreet, and SOP-driven, with a strong sense of ownership and reliability

You should apply if

• You thrive as the front line for a busy legal practice and love creating order calendars, intakes, and client updates
• You re energized by frequent phone work and bilingual (English/Spanish) communication
• You follow SOPs closely yet anticipate needs and remove friction for clients and the attorney
• You excel in a remote setting, are punctual and dependable, and are comfortable with accountability and time tracking
• You value discretion, professionalism, and delivering a consistent, high-quality client experience

What to expect...


Work Setup:

• Remote position
• Must have a reliable internet connection and a quiet workspace
• Required to provide own computer with Intel Core i5 or something similar or higher operating system

Working Hours:

• Monday to Friday, 9:00 am - 5:00 pm Eastern Time
• 40 hours per week

Compensation:

• $7 per hour
• No benefits package included
  
  

Benefits

Job Details