Workforce Management Jobs in Egypt

• 2 - 6 Years
• Egypt - Egypt

The Workforce Management Coordinator monitors contact center performance, adjusts staffing, analyzes metrics, and collaborates with teams to improve service levels.

• 3 - 5 Years
• Egypt - Egypt

Responsible for monitoring contact center performance, analyzing data, managing schedules, and providing insights to improve efficiency and service levels.

• 4 - 6 Years
• Cairo - Egypt

Analyze workforce metrics, develop forecasting models, create Power BI dashboards, and ensure optimal scheduling while demonstrating strong analytical and communication skills.

• 1 - 4 Years
• Cairo - Egypt

Monitor real-time performance across channels, optimize resource usage, generate performance reports, and support continuous process improvement in a dynamic environment.

• 2 - 4 Years
• Cairo - Egypt

The Real Time Analyst monitors service levels, manages queues, reports performance, and communicates deviations to ensure effective workforce management.

• 1 - 4 Years
• Cairo - Egypt

The role involves leading real-time analysts to optimize contact center performance, analyze data trends, and ensure adherence to service level agreements.

• 3 - 7 Years
• Cairo - Egypt

Coordinate planning activities, enhance efficiency, conduct data analysis, and ensure compliance while communicating in Spanish and English within a collaborative environment.

• 5 - 7 Years
• Egypt - Egypt

Analyze data to enhance fulfillment performance, develop analytical models, and implement predictive solutions using SQL and Python for operational efficiency.

• 1 - 7 Years
• Egypt - Egypt

Monitor call volumes and agent performance, analyze data for staffing adjustments, and communicate with stakeholders to enhance operational efficiency.

• 5 - 7 Years
• Egypt - Egypt

Oversee warehouse operations, implement process improvements, manage budgets, ensure compliance, and develop teams with strong leadership and analytical skills.

• 7 - 12 Years
• Egypt - Egypt

Manage medical examinations, employee data integrity, compliance, and offboarding while leading documentation processes and coordinating insurance programs.

• 3 - 10 Years
• Egypt - Egypt

Production Management Oversee daily operations of date sorting, grading, packing and processing. Ensure production targets, efficiency, and quality standards are met. Optimize p...

• 2 - 4 Years
• Cairo - Egypt

Lead and develop a high-performing customer support team, ensuring exceptional service delivery, performance monitoring, and effective issue resolution.

• 3 - 7 Years
• Cairo - Egypt

Manage and optimize 3CX call center infrastructure, ensuring system availability, implementing modern features, and integrating with CRM platforms.

• 2 - 4 Years
• Cairo - Egypt

Responsible for compliance reporting, schedule management, and policy implementation; requires analytical skills, communication proficiency, and a bachelor's degree.

• 3 - 7 Years
• Cairo - Egypt

Supervise customer service teams, manage operations, monitor performance indicators, and enhance customer journey while ensuring adherence to quality standards.

• 1 - 3 Years
• Cairo - Egypt

Supervise customer support operations, monitor performance, provide coaching, and ensure high-quality service with strong leadership and problem-solving skills.

• 2 - 5 Years
• Giza - Egypt

The role involves managing CRM records, maintaining sales reports, and supporting process improvements, requiring proficiency in CRM tools and strong organizational skills.

• 7 - 9 Years
• Cairo - Egypt

Provide legal advice on employment and corporate law, draft contracts, represent clients, and ensure compliance with regulations while managing legal risks.

• 7 - 10 Years
• Cairo - Egypt

Manage medical examinations, employee data integrity, compliance, and offboarding processes while supervising documentation and attendance tracking for HR operations.

• 1 - 3 Years
• Cairo - Egypt

The candidate will drive lead generation, qualify prospects, and collaborate cross-functionally while possessing strong communication and research skills in a fast-paced environ...

• 5 - 7 Years
• Cairo - Egypt

Manage call center operations, optimize agent performance, ensure compliance, facilitate training, and develop strategies for efficiency and service quality.

• 2 - 7 Years
• Egypt - Egypt

Lead workforce management staff, create budgets, analyze data for staffing forecasts, and possess strong problem-solving and communication skills.

• 1 - 5 Years
• Cairo - Egypt

The role involves statistical analysis, KPI monitoring, and reporting to enhance operational performance, requiring strong analytical skills and proficiency in statistical tools.

• 4 - 7 Years
• Cairo - Egypt

Analyze business processes and data, implement improvements, manage projects, and communicate with stakeholders in healthcare and call center operations.

• 2 - 7 Years
• Egypt - Egypt

Lead workforce staff, manage budgets, analyze data for forecasting, and develop staffing solutions while possessing strong analytical and communication skills.