Helpdesk Jobs in Riyadh

• 2 - 3 Years
• Riyadh - Saudi Arabia

Provide technical support for military customers, troubleshoot systems, manage trouble tickets, and require CompTIA Security+ certification and strong communication skills.

• 2 - 4 Years
• Riyadh - Saudi Arabia

Manage client service requests through various communication channels, provide prompt resolutions, and maintain accurate records while ensuring customer satisfaction.

• 2 - 5 Years
• Riyadh - Saudi Arabia

Provide technical support, manage IT tickets, perform system updates, and assist users with hardware and software issues while maintaining documentation.

• 5 - 10 Years
• Riyadh - Saudi Arabia

Facilitate resource utilization and asset management through planning, coordination, and analysis using CAFM tools, with expertise in MAXIMO and facilities management.

• 0 - 5 Years
• Riyadh - Saudi Arabia

Monitor IT infrastructure, detect incidents, perform troubleshooting, and collaborate with support teams; knowledge of IT components and monitoring tools preferred.

• 0 - 2 Years
• Riyadh - Saudi Arabia

Support ITIL-based service management processes, monitor tickets, analyze trends, and maintain knowledge base; Bachelor's degree in IT or related field required.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Manage customer service policies, handle escalated complaints, ensure compliance with regulations, and track KPIs while collaborating with teams for service improvement.

• 6 - 12 Years
• Riyadh - Saudi Arabia

Provide bilingual support for digital banking platforms, coordinate with IT teams, and enhance customer experience through effective communication and problem resolution.

• 0 - 2 Years
• Riyadh - Saudi Arabia

Interact with customers through various channels to resolve issues, requiring a bachelor's degree and intermediate Arabic and English language skills.

• 6 - 8 Years
• Riyadh - Saudi Arabia

Provide first and second-line support for IT issues, monitor infrastructure performance, enforce policies, and support application implementation.

• 0 - 1 Year
• Riyadh - Saudi Arabia

Provide customer support through various channels, resolve issues, maintain professionalism, and report feedback while being fluent in Arabic and English.

• 5 - 10 Years
• Riyadh - Saudi Arabia

Lead and mentor customer service teams, manage provider relationships, ensure quality assurance, and enhance customer experience through operational excellence.

• 2 - 7 Years
• Riyadh - Saudi Arabia

Monitor and evaluate agent interactions, provide feedback, develop quality standards, and collaborate with training teams to enhance customer service quality.

• 2 - 4 Years
• Riyadh - Saudi Arabia

Build relationships, provide proactive client assistance, conduct inspections, ensure compliance, and communicate effectively in English and Arabic.

• 0 - 5 Years
• Riyadh - Saudi Arabia

Provide guest assistance, resolve inquiries, maintain professionalism, and support team goals while ensuring guest satisfaction and safety.

• 0 - 1 Year
• Riyadh - Saudi Arabia

Guest Experience Experts deliver memorable services, ensuring guest satisfaction while maintaining professionalism and adhering to company policies and safety standards.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Provide first-tier support for IT service requests, perform troubleshooting, and maintain documentation while collaborating on infrastructure services.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Handle user inquiries via calls, emails, and chat, provide troubleshooting support, and manage ticket resolution while contributing to Knowledge Base.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Oversee help desk operations, manage user support, enforce service level agreements, and develop training programs for technical support staff.

• 1 - 7 Years
• Riyadh - Saudi Arabia

Responsible for commercial support, invoicing coordination, contract management, and internal communications, requiring strong organizational skills and proficiency in MS Office.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Build and lead Customer Support operations, enhance user experiences, analyze metrics, and collaborate across teams to improve service quality.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Provide exceptional customer service, assist with reservations, maintain guest records, and possess excellent communication skills with a positive attitude.

• 0 - 2 Years
• Riyadh - Saudi Arabia

Provide exceptional customer service through phone, email, and live chat, utilizing strong communication skills and problem-solving abilities.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Handle support requests, identify bugs, automate tasks, and improve tools; requires Jira experience, strong soft skills, and SQL knowledge.

• 4 - 9 Years
• Riyadh - Saudi Arabia

Responsible for seamless IT operations, delivering technical support, supervising teams, and implementing ITIL processes in retail and warehouse environments.

• 1 - 7 Years
• Riyadh - Saudi Arabia

Provide customer support through official platforms, resolve issues, maintain product knowledge, and document interactions while possessing strong communication and problem-solv...

• 1 - 7 Years
• Riyadh - Saudi Arabia

Conduct knowledge sharing, monitor ticket bins, build relationships, and coach engineers while ensuring compliance and excellent communication skills.

• 1 - 7 Years
• Riyadh - Saudi Arabia

Provide technical support, manage escalations, train help desk analysts, ensure compliance, and demonstrate strong communication and multitasking skills.

• 2 - 4 Years
• Riyadh - Saudi Arabia

Provide technical support through various channels, troubleshoot issues, document solutions, and assist customers while collaborating with internal teams.

• 1 - 5 Years
• Riyadh - Saudi Arabia

Provide technical support for hardware, software, and network issues while maintaining IT documentation and ensuring cybersecurity measures are in place.