Contact Center Operations Jobs in UAE

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates

Manage contact centre operations, supervise teams, enhance customer service, monitor financial performance, and ensure adherence to policies and procedures.

• 5 - 7 Years
• Abu Dhabi - United Arab Emirates

Oversee contact centre operations, supervise team managers, ensure customer service quality, and drive compliance while utilizing workforce management tools.

• 1 - 3 Years
• Dubai - United Arab Emirates

Responsible for monitoring contact center operations, analyzing performance, coaching staff, and improving customer satisfaction through effective management and training.

• 2 - 6 Years
• United Arab Emirates - United Arab Emirates

The role involves conducting checks, preventing fraud, and ensuring compliance while collaborating with operations to mitigate risks and errors.

• 2 - 8 Years
• Sharjah - United Arab Emirates (UAE)

Respond to public inquiries, manage incoming calls, and provide technical support for devices, requiring good communication skills and Arabic proficiency.

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Manage call centre operations, drive customer satisfaction, improve efficiency, and lead a team while ensuring compliance and performance monitoring.

• 5 - 7 Years
• Abu Dhabi - United Arab Emirates (UAE)

Supervise call center agents, ensure service level agreements, handle complaints, analyze performance, and support training with strong communication and problem-solving skills.