Showing 140

Service Quality Jobs in Egypt

Customer Service Quality Assurance

Mumzworld FZ-LLC
  • 2 - 3 Years
  • Cairo - Egypt

Responsible for quality monitoring, performance evaluation, knowledge management, and continuous improvement in customer service, requiring strong analytical and communication s...

Easy Apply23 Oct
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Customer Service Quality Specialist

tabby

Monitor and evaluate customer service interactions, develop training programs, and analyze feedback to enhance quality and customer satisfaction.

30+ days ago

Sr. Supervisor, Network Quality of service and benchmarking analysis

Orange

Analyze network performance through benchmarking campaigns, generate reports, and enhance quality of service with strong communication and leadership skills.

30+ days ago

Technology Consulting

Ernst & Young AE

Consultant specializing in Service Quality Management and IT Process Improvement, focusing on SLAs, KPIs, process documentation, and change management.

Employer Active6 Nov

Senior Consultant - Transformation Delivery

Ernst & Young AE

Seeking experienced professionals in program management and transformation delivery, with skills in stakeholder management, project governance, and business process design.

30+ days ago

Customer Service Supervisor

Handle complex customer complaints, ensure timely resolutions, analyze feedback, and improve service quality with strong problem-solving skills.

30+ days ago

ETIC, Service Owner Senior Manager

Accountable for service quality and performance, managing budgets, ensuring adherence to processes, and driving continuous improvement in technology services.

Employer Active7 Nov

Service Associate

Develop and maintain service quality, resolve customer complaints, possess analytical and communication skills, and improve processes in a banking environment.

30+ days ago

Assistant Food & Beverage Manager

RIXOS

Manage food and beverage operations, ensure quality service, conduct training, and enhance customer satisfaction while maintaining departmental standards.

Employer Active6 Nov

Food & Beverage Manager

RIXOS

Oversee food and beverage operations, manage profitability, ensure quality service, conduct training, and maintain environmental standards in the department.

Employer Active6 Nov

Lobby Manager - Russian/Turkish Speaker

RIXOS

Oversee food and beverage operations, manage staff, ensure quality service, and implement training programs while maintaining environmental standards.

Employer Active6 Nov

Supervisor, QoS Benchmarking Projects & Network Validations

Orange

Conduct in-depth analysis of QoS benchmarking results, provide technical support, and lead initiatives to enhance network performance and customer experience.

Employer Active6 Nov

Global IT Service Delivery Manager

Concentrix Corporation

Manage client IT communications, ensure service delivery, optimize costs, and maintain strong relationships while leading incident management and compliance efforts.

3 Nov

Manager - Tech Consulting - Cybersecurity - Penetration Testing

Ernst & Young AE

Manage offensive security engagements, define methodologies, guide technical teams, ensure compliance, and drive business development in cybersecurity.

28 Oct

Dispute Team Leader

tabby

Lead and develop a team of Dispute Agents, ensuring customer satisfaction, operational excellence, and compliance while enhancing performance through coaching.

23 Oct

IT Specialist

Provide technical support, manage IT infrastructure, and ensure system reliability while possessing strong problem-solving skills and experience in IT support.

22 Oct

Senior Legal Counsel

Provide legal leadership and oversight for business operations in Northeastern Africa, requiring strong communication, problem-solving, and leadership skills.

22 Oct

Assistant Manager, Guest Relations

ACCOR

Responsible for managing guest relations operations, ensuring exceptional service, training staff, resolving issues, and enhancing guest satisfaction metrics.

13 Oct

Senior Lead Direct corporate

Drive new business and manage renewals in Direct Corporate, ensuring service quality, compliance, and team development while analyzing market trends.

30+ days ago

Operations Specialist

Justlife.com
  • 1 - 4 Years
  • Egypt - Egypt

Manage operational tickets, resolve customer issues, and collaborate with teams while demonstrating strong communication and problem-solving skills in Arabic and English.

30+ days ago

Guest Experience Agent

Four Seasons Hotel

Support guest satisfaction by managing interactions, resolving issues, and collaborating with teams to enhance experiences and service quality.

30+ days ago

Quality Manager

Hitachi Energy

Oversee quality strategies, ensure compliance, lead audits, drive continuous improvement, and collaborate with teams to enhance product quality.

30+ days ago

IT Support

Albaseet accountaing
  • 0 - 2 Years
  • Cairo - Egypt

Provide exceptional technical support by troubleshooting issues, managing ticketing systems, and assisting with computer setup, requiring a Bachelor's degree and strong problem-...

Easy ApplyMultiple Vacancies15 Oct

Service Delivery Lead (VOIS)

Vodafone

Oversee IT collaboration services delivery, manage budgets, lead strategic initiatives, and ensure customer satisfaction with strong project management skills.

Employer Active6 Nov

People and Culture administration specialist

Nextcare Egypt

Responsible for payroll management, personnel administration, and compliance with Egyptian labor laws, requiring strong attention to detail and experience with payroll systems.

Employer Active6 Nov

Officer - Non-Air Accommodation

Almosafer

Responsible for coordinating hotel bookings, ensuring accuracy, meeting targets, and possessing strong communication, problem-solving, and time management skills.

27 Oct

Brand Manager

Strengthen brand identity, develop partnerships, drive customer acquisition, maximize revenue, and lead team performance in coworking space management.

23 Oct

Make Up Consultant

Chalhoub Group

Provide exceptional customer service and sales support, ensuring brand standards and achieving sales targets through teamwork and effective operations.

22 Oct

Senior Site Reliability Engineer

Foodics

Seeking a reliability-focused engineer to design scalable systems, lead incident response, and implement observability frameworks in cloud-native environments.

16 Oct

Operations Manager

Oversee limousine fleet operations, manage driver performance, ensure customer satisfaction, and implement policies while possessing strong leadership and communication skills.

15 Oct

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