Service Quality Jobs in Egypt
Customer Service Quality Assurance
Mumzworld FZ-LLC- 2 - 3 Years
- Cairo - Egypt
Responsible for quality monitoring, performance evaluation, knowledge management, and continuous improvement in customer service, requiring strong analytical and communication s...
Easy Apply23 OctCustomer Service Quality Specialist
tabby- 1 - 6 Years
- Egypt - Egypt
Monitor and evaluate customer service interactions, develop training programs, and analyze feedback to enhance quality and customer satisfaction.
30+ days agoSr. Supervisor, Network Quality of service and benchmarking analysis
Orange- 6 - 8 Years
- Egypt - Egypt
Analyze network performance through benchmarking campaigns, generate reports, and enhance quality of service with strong communication and leadership skills.
30+ days agoTechnology Consulting
Ernst & Young AE- 5 - 9 Years
- Cairo - Egypt
Consultant specializing in Service Quality Management and IT Process Improvement, focusing on SLAs, KPIs, process documentation, and change management.
Employer Active6 NovSenior Consultant - Transformation Delivery
Ernst & Young AE- 3 - 8 Years
- Egypt - Egypt
Seeking experienced professionals in program management and transformation delivery, with skills in stakeholder management, project governance, and business process design.
30+ days agoCustomer Service Supervisor
Linah Group
- 5 - 7 Years
- Egypt - Egypt
Handle complex customer complaints, ensure timely resolutions, analyze feedback, and improve service quality with strong problem-solving skills.
30+ days agoETIC, Service Owner Senior Manager
PricewaterhouseCoopers
- 6 - 10 Years
- Cairo - Egypt
Accountable for service quality and performance, managing budgets, ensuring adherence to processes, and driving continuous improvement in technology services.
Employer Active7 NovService Associate
SSC Egypt
- 1 - 3 Years
- Cairo - Egypt
Develop and maintain service quality, resolve customer complaints, possess analytical and communication skills, and improve processes in a banking environment.
30+ days agoAssistant Food & Beverage Manager
RIXOS- 10 - 15 Years
- Egypt - Egypt
Manage food and beverage operations, ensure quality service, conduct training, and enhance customer satisfaction while maintaining departmental standards.
Employer Active6 NovFood & Beverage Manager
RIXOS- 2 - 5 Years
- Egypt - Egypt
Oversee food and beverage operations, manage profitability, ensure quality service, conduct training, and maintain environmental standards in the department.
Employer Active6 NovLobby Manager - Russian/Turkish Speaker
RIXOS- 10 - 12 Years
- Egypt - Egypt
Oversee food and beverage operations, manage staff, ensure quality service, and implement training programs while maintaining environmental standards.
Employer Active6 NovSupervisor, QoS Benchmarking Projects & Network Validations
Orange- 2 - 7 Years
- Egypt - Egypt
Conduct in-depth analysis of QoS benchmarking results, provide technical support, and lead initiatives to enhance network performance and customer experience.
Employer Active6 NovGlobal IT Service Delivery Manager
Concentrix Corporation- 5 - 7 Years
- Egypt - Egypt
Manage client IT communications, ensure service delivery, optimize costs, and maintain strong relationships while leading incident management and compliance efforts.
3 NovManager - Tech Consulting - Cybersecurity - Penetration Testing
Ernst & Young AE- 7 - 12 Years
- Egypt - Egypt
Manage offensive security engagements, define methodologies, guide technical teams, ensure compliance, and drive business development in cybersecurity.
28 OctDispute Team Leader
tabby- 2 - 7 Years
- Egypt - Egypt
Lead and develop a team of Dispute Agents, ensuring customer satisfaction, operational excellence, and compliance while enhancing performance through coaching.
23 OctIT Specialist
Future Group Translation Services
- 3 - 7 Years
- Egypt - Egypt
Provide technical support, manage IT infrastructure, and ensure system reliability while possessing strong problem-solving skills and experience in IT support.
22 OctSenior Legal Counsel
GE Healthcare
- 10 - 12 Years
- Egypt - Egypt
Provide legal leadership and oversight for business operations in Northeastern Africa, requiring strong communication, problem-solving, and leadership skills.
22 OctAssistant Manager, Guest Relations
ACCOR- 3 - 7 Years
- Egypt - Egypt
Responsible for managing guest relations operations, ensuring exceptional service, training staff, resolving issues, and enhancing guest satisfaction metrics.
13 OctSenior Lead Direct corporate
Allianz Egypt
- 7 - 12 Years
- Egypt - Egypt
Drive new business and manage renewals in Direct Corporate, ensuring service quality, compliance, and team development while analyzing market trends.
30+ days agoOperations Specialist
Justlife.com- 1 - 4 Years
- Egypt - Egypt
Manage operational tickets, resolve customer issues, and collaborate with teams while demonstrating strong communication and problem-solving skills in Arabic and English.
30+ days agoGuest Experience Agent
Four Seasons Hotel- 1 - 4 Years
- Egypt - Egypt
Support guest satisfaction by managing interactions, resolving issues, and collaborating with teams to enhance experiences and service quality.
30+ days agoQuality Manager
Hitachi Energy- 5 - 7 Years
- Egypt - Egypt
Oversee quality strategies, ensure compliance, lead audits, drive continuous improvement, and collaborate with teams to enhance product quality.
30+ days agoIT Support
Albaseet accountaing- 0 - 2 Years
- Cairo - Egypt
Provide exceptional technical support by troubleshooting issues, managing ticketing systems, and assisting with computer setup, requiring a Bachelor's degree and strong problem-...
Easy ApplyMultiple Vacancies15 OctService Delivery Lead (VOIS)
Vodafone- 11 - 12 Years
- Giza - Egypt
Oversee IT collaboration services delivery, manage budgets, lead strategic initiatives, and ensure customer satisfaction with strong project management skills.
Employer Active6 NovPeople and Culture administration specialist
Nextcare Egypt- 5 - 7 Years
- Cairo - Egypt
Responsible for payroll management, personnel administration, and compliance with Egyptian labor laws, requiring strong attention to detail and experience with payroll systems.
Employer Active6 NovOfficer - Non-Air Accommodation
Almosafer- 1 - 3 Years
- Cairo - Egypt
Responsible for coordinating hotel bookings, ensuring accuracy, meeting targets, and possessing strong communication, problem-solving, and time management skills.
27 OctBrand Manager
Robusta Studio
- 3 - 8 Years
- Cairo - Egypt
Strengthen brand identity, develop partnerships, drive customer acquisition, maximize revenue, and lead team performance in coworking space management.
23 OctMake Up Consultant
Chalhoub Group- 3 - 5 Years
- Cairo - Egypt
Provide exceptional customer service and sales support, ensuring brand standards and achieving sales targets through teamwork and effective operations.
22 OctSenior Site Reliability Engineer
Foodics- 5 - 7 Years
- Cairo - Egypt
Seeking a reliability-focused engineer to design scalable systems, lead incident response, and implement observability frameworks in cloud-native environments.
16 OctOperations Manager
SSC Egypt
- 3 - 8 Years
- Cairo - Egypt
Oversee limousine fleet operations, manage driver performance, ensure customer satisfaction, and implement policies while possessing strong leadership and communication skills.
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