Showing 189

Service Quality Jobs in Egypt

Customer Service Quality Specialist

tabby

Monitor and evaluate customer service interactions, develop training programs, and analyze feedback to enhance quality and satisfaction in customer service.

2 Sep
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Sr. Supervisor, Network Quality of service and benchmarking analysis

Orange

Analyze network performance through benchmarking campaigns, generate reports, and enhance quality of service with strong communication and leadership skills.

18 Sep

Quality Supervisor Customer Service

Elsaba AutoService

  • 2 - 6 Years
  • Cairo - Egypt

Monitor customer service quality, provide coaching, develop guidelines, and ensure compliance while analyzing data for improvements.

27 Aug

Operations Manager - ISDT

Weatherford International Oil Field Services

Responsible for leading operational activities, ensuring service quality, managing customer relationships, and driving continuous improvement in drilling rental tools and fishin...

30+ days ago

Customer Service Supervisor

Handle complex customer complaints, ensure timely resolutions, analyze feedback, and improve service quality with strong problem-solving skills.

1 Sep

CS Quality Analyst

Conduct quality assurance audits, provide feedback, refine knowledge base, analyze performance metrics, and collaborate with teams to enhance service quality.

30+ days ago

Senior Trade National Sales Manager

Abbott Laboratories

Lead trade teams, develop strategies for e-commerce, manage relationships with key customers, and ensure compliance while optimizing operations and customer satisfaction.

Employer Active22 Sep

Customer Service & Commercial Coordinator

MTS Globe

  • 1 - 3 Years
  • Egypt - Egypt

Manage client inquiries, build partnerships, analyze market trends, and support team coordination; requires a degree, strong communication, and analytical skills.

Employer Active22 Sep

Multimodality Field Service Engineer

Philips Health Systems

Responsible for advanced technical support, troubleshooting, and repairs of medical devices, ensuring customer satisfaction and adherence to regulatory standards.

Employer Active22 Sep

Core Networks Sr. Project Manager

Vodafone

Develop strategies for core network infrastructure, manage vendor relationships, ensure compliance, and possess strong communication and risk management skills.

18 Sep

On-Site IT Service Specialist

Hitachi Energy

Responsible for troubleshooting IT issues, providing desk-side support, managing inventory, and ensuring compliance with regulations while delivering excellent customer service.

18 Sep

Operations Specialist

Justlife.com
  • 1 - 4 Years
  • Egypt - Egypt

Manage operational tickets, resolve customer issues, and collaborate with teams while demonstrating strong communication and problem-solving skills in Arabic and English.

18 Sep

Director of Rooms - Waldorf Astoria Cairo Heliopolis

Hilton Hotels

Oversee Rooms Division operations, ensuring exceptional guest experiences, managing budgets, training teams, and driving guest satisfaction in luxury hotels.

11 Sep

B2B Forecasting Planner

Responsible for demand forecasting, risk management, and team development in B2B operations, requiring strong analytical skills and supply chain experience.

2 Sep

Assistant Food & Beverage Manager

RIXOS

Manage food and beverage operations, ensure quality service, oversee recruitment and training, and maintain supplier relationships while enhancing customer satisfaction.

25 Aug

Bars Manager

SWISSOTEL

Manage bar operations, ensure service quality, coordinate personnel, control inventory, and develop training programs while focusing on guest satisfaction and environmental resp...

30+ days ago

Assistant Front Office Manager

MOVENPICK

Manage Front Office operations, ensuring service quality, team leadership, financial management, and compliance while driving guest satisfaction and performance metrics.

30+ days ago

Field Service Coordinator & Consulting Engineer

Manage engineers in North Africa, coordinate field service projects, provide technical support, and ensure quality documentation for turbomachinery services.

30+ days ago

Director of Food and Beverage

RIXOS

Develop and execute food and beverage strategies, ensure guest satisfaction, manage operations, and lead a skilled team to maximize profitability.

30+ days ago

Guest Experience Agent

Four Seasons Hotel

Support guest satisfaction by managing interactions, resolving issues, and collaborating with teams to enhance experiences and service quality.

30+ days ago

Senior Test Manager

Luxoft

Develop test strategies, manage testing processes, ensure quality adherence, and mentor team members while utilizing Jira and Confluence for project tracking.

30+ days ago

Quality Manager

Hitachi Energy

Oversee quality strategies and compliance, lead audits, drive continuous improvement, and collaborate across teams to enhance product quality.

30+ days ago

Senior Accountant

Manage financial operations by processing transactions, handling refunds, analyzing receipts, and ensuring compliance with accounting standards and policies.

30+ days ago

Field Service Engineer

Philips Health Systems

Provides technical support, maintenance, and installation for medical equipment, ensuring compliance, documentation, and customer satisfaction while identifying sales opportunit...

Employer Active22 Sep

Vendor Performance Officer

Justlife.com
  • 3 - 7 Years
  • Cairo - Egypt

Manage daily operations, support agents, monitor performance, collaborate with teams, and enhance customer service while fostering a positive environment.

15 Sep

CONTACT CENTER INBOUND AGENT

Handle inbound customer calls and social media interactions professionally, ensuring satisfaction while applying sales techniques and maintaining accurate records.

9 Sep

Tech Delivery Coordinator

The role involves delivery support, resource coordination, onboarding, reporting, and requires strong communication, organizational skills, and familiarity with Agile and ITIL.

9 Sep

Procurement Director

Majid Al Futtaim
  • 12 - 17 Years
  • Cairo - Egypt

Lead and optimize procurement operations, manage sourcing events, build relationships, ensure service quality, and develop a high-performing team in a multinational environment.

4 Sep

Guest Relations Agent

ACCOR

The role involves guest assistance, inquiry handling, and information provision, requiring strong communication skills and a hospitality background.

30+ days ago

Digital Marketing Manager

Augustus Media

  • 4 - 10 Years
  • Cairo - Egypt

Monitor performance metrics, collaborate with teams, implement digital marketing strategies, and manage website content to enhance customer experience and drive sales.

30+ days ago

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