Security Officer - Passenger Handling The Emirates Group

As a Security Officer - Passenger Handling you work independently to ensure the coordination of all security actions pertaining to the requirements processes and procedures of Group Security policy are carried out appropriately. Investigate and analyse cases of nonconformity and come up with appropriate recommendations of counter measures and corrective actions. Contribute to the development of appropriate training and education materials and to put up appropriate recommendations to relevant stakeholders to enhance security procedures process and awareness in the pursuit of heightening the level of security barriers against acts of unlawful interference misconduct and undesirable activity

In this role, you will:

• Monitor and control the daily discrepancy logs, conduct or direct investigation to establish the facts and present a well-considered recommendation to the line.
• Review relevant areas of operation and examine personnel and case records to ensure that personnel conform to prescribed standards of appearance, conduct, and efficiency. Inspect the operations and observe activities in assigned area for evidence of inefficiency and misconduct.
• Prepare reports in relation to the productivity and performance of staff as well as the operational readiness of the unit. Submit reports to the line and recommend action to be taken or changes in rules in accordance to the Group's policies and the standards outlined by Emirates Group Security Policy. Collate statistics, facts and other relevant evidence and present a comprehensive finding or conclusion to be considered by the next level of authority.
• Cascade directions from senior management to ensure that these are carried out accordingly. May be required to contribute in the formulation of procedures, quality drive and human resource requirements.
• In emergency cases, re-distribute members of security personnel where required e.g. in case of fire, ISU (Incident Support Unit) activation etc. to ensure that all operations in other areas are running smoothly and all security requirements are met.
• Act as security liaison with the authorities e.g. the police, immigration, the prosecution branch, DAC (Dubai Airports Company) etc. in the day to day operation, investigation, planning, quality drive and the development of security programs.
• Prepare procedures to identify security functions and measures which could assist in the overall prevention of acts of unlawful interference and misconduct. Support in maintaining the related manuals to ensure currency and take lead in the organisation's drive towards continuous improvement.
• Monitor the checks of passengers and their travel documents at the boarding gates to ensure that the correct procedures are being followed. Maintain a close working relationship with various Immigration and local Authorities throughout the route network.
• Create and maintain an accurate database on inadmissible passengers, investigate and recommend measures and disseminate the same to management for further action. Decide on offloading/deportation of inadmissible passengers based on information provided by the security coordinators and provide escort where necessary.
• Supervise and ensure the smooth operation of the airport passport team and Security Co-coordinators. Support, coach, develop and motivate the