Job Description

Roles & Responsibilities

The Role

We are looking for a Global Pet Relocations Officer who will be integrating our pet travel team and assist our customers with travelling with their pets. You will join our fast-growing start-up as our first dedicated full-time Pet Relocations Officer, offering significant growth opportunities within the business.

What You'll Do

Respond to inbound relocation questions and quote requests, prepare quotations, and send them to prospects.
Oversee the entire pet relocation process, from information gathering and sales closures to invoicing and administrative paperwork.
Engage directly with customers, port officials, and other partners to ensure all documentation is accurate and timely.
Manage on-ground activities, including customs clearance, pet transit management, and reuniting pets with their families if required.
Review and ensure compliance with veterinary documents.
Collaborate with government offices, vets, and airport personnel, reflecting our commitment to quality and integrity.
Maintain constant communication with clients, updating them on every phase of their pet's relocation journey.
You will be the go-to person for the French market, but will also work with other markets.

What You'll Need

Bachelor or Master Diploma
Love for pets and ability to handle and care for them directly
Stellar organisational skills, with attention to detail and multitasking abilities
Outstanding verbal and written communication skills (fluency required) in both English and French
Professional demeanor, as you ll represent Furry Travel to a global clientele
Flexibility in work hours, including nights and weekends, to accommodate pet travel schedules
Residency in Dubai, or you are open to relocate to Dubai

What We Offer

Compensation package based on experience
Company culture that recognises hard work and offers opportunities for financial and career growth
Visa sponsorship and healthcare for one person
Work in a pet-friendly environment
Be part of a rapidly growing and innovative company in the pet care industry
Join a dedicated team passionate about pet welfare and exceptional service

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