HR Business Partner On Client Site

Partner PRO

Reports To: Head of HR Operations

Department: HR Operations

Objective:
Ensure accurate and timely execution of key HR processes. Maintain full alignment with HR Operations teams across all employee lifecycle tasks: secure data integrity and compliance in all HR transactions.

Key Responsibilities

• Coordinate the full hiring process with HR Operations and business units
• Manage end-of-service procedures, including documentation and final settlements
• Prepare and process monthly payroll in coordination with Payroll/Finance teams
• Monitor and execute contract renewals and terminations
• Administer medical insurance operations: additions, deletions, and claims follow-up
• Support new employees with bank account openings
• Track and update employees social insurance status
• Maintain and organize employee personnel files
• Ensure timely updates of employee data in Excel trackers and HRIS
• Handle the issuance of HR letters requested by employees
• Process employee benefit requests in line with company schemes
• Act as liaison with other HR functions to ensure process consistency
  

Coordination Lines

• Work closely with Benefits, Payroll, Personnel, and HRIS teams
• Communicate with operations, finance, employees, clients, and service providers
• Support client s HR Business Partners with accurate employee data and documentation
  
  Key Performance Indicators (KPIs)
• Timeliness of payroll input submission
• Accuracy rate of employee data in HRIS
• Number of resolved employee benefit and insurance cases
• Turnaround time for HR letters and service requests
• Compliance rate in personnel file documentation
• Completion rate of hiring and exit processes within defined timelines