Housekeeping Coordinator

Hyde Hotels

Ensure forwarding and receiving of all information pertaining to Housekeeping

Receive, record and distribute various reports via Opera Property Management System

Receive, record and transmit guest requests accurately

Input accurate room status into computer daily and investigate discrepancies

Maintain and update administrative data

Maintain key control and monitor lost property

Maintain working area in a proper state of cleanliness

Handle guest complaints, delegate immediately & report to Head Housekeeper

Comply with hotel s health, safety and hygiene policies

Adhere to personnel grooming and hygiene standards

Attend meetings and training sessions as required

Has an awareness of all Housekeeping positions including their job functions

Maintain good relations with Housekeeping staff and other interfacing departments, in particular Front Office, Engineering and Laundry

Ensures smooth handover of daily activities to next shift

Maintaining Lost and Found records.

Ensuring proper follow up with job orders and missing items

Incharge of updating departmental notice boards

Ensure all OH&S legislation, policies and procedures are adhered to

ToBe familiar with property safety, first aid and fire and emergency procedures

Log security incidents and accidents in accordance with hotel requirements