Escalations Jobs in Egypt

• 3 - 4 Years
• Cairo - Egypt

Manage claims and variation orders, create breakdown structures, negotiate with clients, track project progress, and handle correspondences effectively.

• 3 - 6 Years
• Cairo - Egypt

Manage claims and variation orders, create breakdown structures, negotiate with clients, track project progress, and communicate issues effectively.

• 3 - 5 Years
• Giza - Egypt

Support and optimize Pixelogic platforms, troubleshoot technical issues, collaborate with teams, and enhance processes in Digital Asset Management.

• 1 - 7 Years
• Egypt - Egypt

Responsible for advanced technical support, troubleshooting, and repairs of medical devices, ensuring customer satisfaction and adherence to regulatory standards.

• 3 - 6 Years
• Giza - Egypt

Manage complex corporate queries, drive specialized teams, analyze customer data, and ensure high-quality service while training staff and implementing systems.

• 1 - 5 Years
• Giza - Egypt

Provide technical service desk support, perform diagnostics, manage incidents, and ensure customer communication in a dynamic environment with networking knowledge.

• 2 - 4 Years
• Cairo - Egypt

Lead and develop a high-performing customer support team, ensuring exceptional service delivery, performance monitoring, and effective issue resolution.

• 7 - 10 Years
• Giza - Egypt

Lead Quality and Customer Experience, define service standards, manage escalations, improve satisfaction, and develop staff in a healthcare or dental setting.

• 0 - 2 Years
• Egypt - Egypt

Process reservations, changes, and cancellations; verify room availability; explain policies; maintain confidentiality; and support team goals with a high school diploma.

• 1 - 3 Years
• Egypt - Egypt

Monitor live orders, support clients, resolve escalations, and collaborate with teams while demonstrating strong multitasking and communication skills.

• 5 - 7 Years
• Egypt - Egypt

Lead and develop a team providing operational commercial finance support, ensuring compliance with pricing guidelines and fostering stakeholder relationships.

• 3 - 8 Years
• Cairo - Egypt

Responsible for IT infrastructure services, network administration, incident management, and continuous improvement with skills in virtualization, routing, and security certific...

• 3 - 9 Years
• Cairo - Egypt

Responsible for managing Reward programs, executing processes, resolving queries, and driving continuous improvement while applying analytical skills and relationship management.

• 2 - 3 Years
• Cairo - Egypt

Experience working within a similar role and industry is highly desirable;Bachelor degree

• 10 - 15 Years
• Egypt - Egypt

Lead financial crime compliance projects, provide expertise in sanctions screening and KYC, and manage client relationships while ensuring regulatory adherence.

• 5 - 7 Years
• Egypt - Egypt

Oversee service delivery, ensure quality standards, manage escalations, and enhance efficiency while fostering stakeholder relationships and supporting staff development.

• 11 - 16 Years
• Egypt - Egypt

Manage and secure Linux servers, automate deployments, ensure cloud solutions, implement security practices, and mentor junior engineers in a 24/7 environment.

• 6 - 8 Years
• Giza - Egypt

Manage Office IT hardware assets and infrastructure, lead projects, ensure service excellence, and support recruitment with a customer-oriented mindset.

• 2 - 7 Years
• Cairo - Egypt

Support performance management, oversee collections operations, optimize processes, engage customers, and prepare reports; requires a Bachelor's degree and strong communication ...

• 5 - 7 Years
• Alexandria - Egypt

Provides technical support, maintenance, and installation for medical equipment, ensuring compliance, documentation, and customer satisfaction while identifying sales opportunit...

• 5 - 7 Years
• Cairo - Egypt

Provide strategic sourcing services in financial crime compliance, oversee sanctions screening processes, and ensure regulatory adherence while guiding a team.

• 7 - 12 Years
• Cairo - Egypt

Lead ServiceNow implementation projects, manage a team, ensure solution scalability, and integrate with external systems using REST/SOAP APIs.

• 1 - 2 Years
• Cairo - Egypt

Ensure adherence to Service Operations standards, provide support, manage incidents, and maintain systems while possessing skills in Windows Administration and database technolo...

• 1 - 4 Years
• Giza - Egypt

Provide technical support, troubleshoot issues, and ensure customer satisfaction while collaborating with teams; fluent in Portuguese and English required.

• 1 - 2 Years
• Cairo - Egypt

Lead a team of chat agents, monitor performance, provide coaching, handle escalations, and ensure key performance indicators are met.

• 2 - 4 Years
• Cairo - Egypt

Support operational excellence by monitoring incidents, coordinating technical handovers, and optimizing tasks in cloud-based environments with strong stakeholder coordination s...

• 8 - 10 Years
• Cairo - Egypt

Responsible for leading Software Quality Assurance and Support, implementing testing strategies, troubleshooting, and fostering team growth in a fast-paced environment.

• 5 - 6 Years
• Cairo - Egypt

Responsible for ensuring smooth operations, providing support, managing incidents, and maintaining systems while adhering to service level agreements and best practices.

• 5 - 6 Years
• Cairo - Egypt

Manage medium to high level complexity projects or programs Coordinate project plans by monitoring schedules and ensuring quality in all deliveries Be the primary point of conta...

• 2 - 5 Years
• Cairo - Egypt

Oversee and guide Account Managers, enhance dealer relationships, optimize processes, and drive strategic planning in the automotive wholesale sector.