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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Welcome guests and assist in/out of vehicles by opening doors in a gracious and courteous manner. Extend particular assistance to children, elderly and disabled.
- Inform guests of vehicle parking procedures.
- Be knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel/city to provide accurate information.
- Assist Valet Parkers in issuing valet ticket to guests.
- Direct flow of traffic at hotel driveways ensuring maximum safety.
- Coordinate with security for the strict implementation of safety procedures.
- Handle guests luggage promptly and professionally, using safe handling techniques.
- Deputize for Bellmen when necessary in retrieving/loading guest items from cars, busses, vans and carts.
- Grasp, lift, carry and/or load luggage and packages onto a bell cart to transport items to hotel lobby.
- Ensure that all luggage s are retrieved and loaded/unloaded on to/from correct vehicle with guest. Always re-confirm with guests that correct number of luggage had been loaded/unloaded before allowing the vehicle to move.
- Respond to queries positively.
- Follow department policies, procedures and service standards, including all safety policies.
- Report Lost & Found items.
- Perform other duties as assigned and requested.
Desired Candidate Profile
Passion for Guest Service
- Highly organized, results-oriented with the ability to be flexible and work well under pressure
- Strong interpersonal and problem solving abilities
- Excellent presentation and communication skills
- Highly responsible & reliable
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Company Industry
Department / Functional Area
Keywords
- Doorman
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ACCOR
The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.