Customer Service Representative

Kaizen Asset Management Services

Employer Active

Posted on 30 Sep

Experience

2 - 5 Years

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Location

Dubai,
United Arab Emirates

Experience

2 to 5 years

Qualification Level

Graduate

Job Function

Customer Service / Telecalling

Skillset

Microsoft Office (especially Excel) and CRM software

Preferred Jobseekers

Only Nationals of the Country for which the Job is posted

Customer Service Representative

Job Location : Dubai, United Arab Emirates

Responsibilities :

Provide detailed information about our property management services, leasing options, and amenities.
Address customer concerns and resolve issues effectively, ensuring a high level of customer satisfaction.
Maintain accurate records of customer interactions and update the CRM system as needed.
Collaborate with other departments to ensure customer requests are met in a timely manner.
Provide feedback on customer interactions to improve service delivery and customer experience.
Conduct follow-ups to ensure that customers are satisfied with the resolution of their inquiries.
Assist in developing and implementing customer service initiatives to enhance overall customer engagement.
Stay informed about industry trends and developments to better assist customers.

Skills :

Proficient in Arabic and English (written and spoken).
Good with Microsoft Office (especially Excel) and CRM software.
Strong organizational, problem-solving, and interpersonal skills.

Department / Functional Area

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