Customer Service Executive (Emiratization)

Confidential Company

Employer Active

Posted 54 min ago

Experience

0 - 6 Years

Monthly Salary

AED 5,000 - 6,000 ($1,351 - $1,621)

Job Location

Dubai, Sharjah - United Arab Emirates (UAE)

Education

Intermediate School

Nationality

Emirati (UAE)

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Provide excellent customer service and maintain a high level of customer satisfaction.
  • Assist customers with product information, pricing, and order processing.
  • Handle customer inquiries, complaints, and issues promptly and professionally.
  • Maintain accurate customer records and update information as needed.
  • Collaborate with internal teams to address customer needs and resolve problems.
  • Identify and escalate complex issues to appropriate departments for resolution.
  • Stay up-to-date with product knowledge and industry trends to better assist customers.
  • Follow company policies and procedures to ensure consistent service delivery.
  • Strive to meet or exceed customer service goals and targets.
  • Continuously improve customer service skills through training and development.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Customer Care Specialist
  • Problem-solving
  • Customer Satisfaction
  • Data Entry
  • Administration

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Confidential Company