Customer Service Executive

Banner Qu mica, an IMCD ...

Employer Active

Posted 7 hrs ago

Experience

1 - 3 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

IMCD Middle East is looking for an experienced Customer Service Executive to join our team in the UAE.

The successful candidate will act as a primary point of contact, ensuring all customer queries and concerns are addressed efficiently and professionally.

The Position Is Responsible For:

  • Improving customer service procedures, policies and standards
  • Communicating courteously with customers
  • Investigating and solving customers' problems.
  • Preparing Purchase orders and following up on deliveries and documents
  • Interacting with clients and building relationships
  • Entering sales orders and creating invoices
  • Liaising with third party suppliers for outbound and inbound shipments
  • Keeping accurate records
  • Ensuring all ISO Standards are applied and maintained.

Work Experience

Experience in customer service is essential, preferably within a similar industry.

Desired Candidate Profile


Department / Functional Area

Keywords

  • Customer Service Executive

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