Csat Jobs in Egypt

• 0 - 1 Year
• Egypt - Egypt

Responsible for performance analysis, targeted training, and effective communication to enhance customer service delivery and agent performance.

• 3 - 5 Years
• Cairo - Egypt

Design automated customer journeys using analytics for activation and retention, collaborating across teams with strong lifecycle marketing and communication skills.

• 1 - 3 Years
• Giza - Egypt

Provide first-call resolution, handle customer inquiries, enhance customer experience, and document interactions while working in a team-oriented environment.

• 2 - 4 Years
• Cairo - Egypt

Lead and develop a high-performing customer support team, ensuring exceptional service delivery, performance monitoring, and effective issue resolution.

• 3 - 5 Years
• Cairo - Egypt

The role involves quality monitoring, data analysis, process optimization, and supporting automation in customer experience operations with a focus on continuous improvement.

• 2 - 5 Years
• Cairo - Egypt

Manage call center operations, monitor performance indicators, handle complaints, and train agents; requires strong communication and leadership skills.

• 2 - 5 Years
• Cairo - Egypt

Coordinate daily driver routes, manage customer interactions, maintain accurate records, and ensure timely service in a fast-paced environment.

• 3 - 5 Years
• Cairo - Egypt

Act as a trusted advisor, manage onboarding, monitor account health, advocate for customer needs, and identify expansion opportunities in Customer Success.

• 7 - 10 Years
• Alexandria - Egypt

Develop customer service teams, implement policies, utilize AI tools, monitor performance metrics, and foster collaboration to enhance customer loyalty and engagement.

• 2 - 9 Years
• Giza - Egypt

Lead a customer care team, enhance customer satisfaction through data-driven strategies, and optimize service operations in a fast-paced environment.

• 3 - 7 Years
• Cairo - Egypt

Supervise customer service teams, manage operations, monitor performance indicators, and enhance customer journey while ensuring adherence to quality standards.

• 4 - 9 Years
• Cairo - Egypt

Lead and mentor a team to achieve operational excellence and financial performance while managing client relationships and developing junior managers.

• 0 - 6 Years
• Cairo , Tanta , Al Mansurah - Egypt

Provide personalized customer support using CRM software, resolve issues collaboratively, and demonstrate adaptability and communication skills for customer satisfaction.