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Experience
1 - 5 Years
Monthly Salary
AED 3,000 - 7,000 ($811 - $1,891)
Job Location
Education
MBA/PG Diploma in Business Mgmt(Marketing)
Nationality
Any Arab National, Any GCC National, Indian, Any Anglophone National
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Develop and implement a comprehensive CRM strategy to enhance customer engagement and retention based on data-driven insights.
- Analyze customer data to identify trends and opportunities for upselling or cross-selling, creating tailored marketing campaigns.
- Collaborate with sales, marketing, and customer support teams to ensure cohesive customer communications and service delivery.
- Monitor and evaluate CRM performance metrics, providing regular reports to senior management to inform strategic decisions.
Desired Candidate Profile
- Bachelor's degree in Business Administration, Marketing, or a related field; an MBA is a plus for strategic insights.
- Minimum 5 years of experience in CRM management or related roles, with a proven track record of driving customer satisfaction.
- Certification in CRM software platforms (e.g., Salesforce, HubSpot) to demonstrate technical proficiency and expertise.
- Experience in the technology or e-commerce sector preferred, showcasing an understanding of digital customer journeys.
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- Performance Metrics
- Customer Experience Manager
- Data Integrity
- Marketing Automation
- Customer Insights Manager
- CRM Director
- CRM Strategist
- CRM Solutions Specialist
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ZILLIONAIRE MARKETS
At ZillionaireMarkets, we believe that financial freedom should be within everyone's reach not just a privileged few. Our mission is to empower traders around the world with the technology, education, and support they need to master the markets and achieve their financial goals
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