Counter Staff
Al Fuad Exchange
Employer Active
Posted on 18 Dec
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Experience
2 - 3 Years
Job Location
Education
Any Graduation()
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Location
United Arab Emirates
Experience
2 to 3 years
Qualification Level
Graduate; MBA / Management Post Graduates
Job Function
Banking / Financial Services
Customer Service / Telecalling
Skillset
Basic billing and cash handling
Preferred Jobseekers
Locally available candidates only apply for this job
Manage incoming and outgoing remittances through direct or third-party methods.
Support clients by providing detailed product information and informing them about available services.
Assist with the handling of wage disbursements and WPS file submissions.
Carry out transactions through a single window.
Effectively handle customer complaints and work with operations to find solutions.
Maintain the privacy of client information.
Support compliance oversight, especially in KYC, CDD, and EDD.
Support WPS salary processing and manage SIF file operations.
Uphold a professional attitude and a welcoming approach toward customers.
Comply with company policies and maintain excellent service quality.
Provide outstanding customer service both in person and via phone.
Requirements:
2 to 3 years of experience in a similar role is preferred
Finance Graduate or related qualification
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Must be currently based in the UAE.
Company Industry
- Facilities Management
Department / Functional Area
- Administration
Keywords
- Counter Staff
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Al Fuad Exchange