Counter Staff

Al Fuad Exchange

Employer Active

Posted on 18 Dec

Experience

2 - 3 Years

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Location

United Arab Emirates

Experience

2 to 3 years

Qualification Level

Graduate; MBA / Management Post Graduates

Job Function

Banking / Financial Services
Customer Service / Telecalling

Skillset

Basic billing and cash handling

Preferred Jobseekers

Locally available candidates only apply for this job

Key Responsibilities:

Manage incoming and outgoing remittances through direct or third-party methods.
Support clients by providing detailed product information and informing them about available services.
Assist with the handling of wage disbursements and WPS file submissions.
Carry out transactions through a single window.
Effectively handle customer complaints and work with operations to find solutions.
Maintain the privacy of client information.
Support compliance oversight, especially in KYC, CDD, and EDD.
Support WPS salary processing and manage SIF file operations.
Uphold a professional attitude and a welcoming approach toward customers.
Comply with company policies and maintain excellent service quality.
Provide outstanding customer service both in person and via phone.

Requirements:
2 to 3 years of experience in a similar role is preferred
Finance Graduate or related qualification
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Must be currently based in the UAE.

Company Industry

Department / Functional Area

Keywords

  • Counter Staff

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