Client Service Specialist

Crane Worldwide Logistics

Essential Job Functions

• Redetection of New Business o operation.
• Proactive in providing quality client service.
• Maintains contact with clients, carriers and potential clients on a daily basis.
• Client service performance
• Resolves issues with orders, delivery dates or service.
• Resolves the client's complaint, determining the cause of the problem.
  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Job may require extended sitting or standing, use of standard office equipment.

Other Skills & Abilities

• Client Service skills
• Quality Focus
• Problem Solving
• Documentation Skills
• Listening
• Resolving Conflict
• Ability to multi-task