Client Service Representative

Media Cause

Respond to client inquiries in English (Arabic optional) about consulting services via phone, email, or live chat./p>

Maintain client records in CRM systems like Salesforce or HubSpot./p>

Liaise with teams to schedule appointments or provide updates./p>

Prepare simple correspondence for consulting projects using Microsoft Office or Google Workspace./p>

Record interactions to ensure high service standards./p>

Attend virtual training on consulting processes and tools./p>

Offer ideas to enhance client service.br>

What We Offerbr>

• Competitive Salary: Attractive package aligned with the UAE s cost of living./li> <
• Signing Bonus: AED 2,000 after 3-day training./li> <
• Performance Bonuses: Annual incentives for client satisfaction./li> <
• Remote Opportunity: Work from anywhere in the UAE with provided equipment./li> <
• Flexible Hours: Monday Friday, adaptable schedules (e.g., 9:00 17:00 GST), no weekends./li> <
• Professional Growth: Paid training and development programs./li> <
• Work-Life Balance: Support for the UAE s dynamic lifestyle./li> <
• Inclusive Culture: Diverse, client-focused environment.br> <

Requirementsbr>

• High school diploma or equivalent; business degree is a plus./li> <
• 0 1 year of experience in customer service (entry-level welcome)./li> <
• Fluent English; Arabic is an advantage./li> <
• Strong communication skills with a client-centric focus./li> <
• Familiarity with CRM or willingness to learn (training provided)
• Stable internet (min. 20 Mbps) and professional workspace./li> <
• Ability to work independently and collaboratively.br><