Area Manager- Mussafah - Business Banking
Mashreq Corporate & Inve...
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Posted 9 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Lead & manage a regional team of SE AMs.
Support the AMs in meeting their pre-set financial & non-financial objectives.
Financial / Business
Responsible for developing business & establishing Mashreq as the leading SME brand in the assigned geography.
Drive the team on enhancing relationship revenue from existing portfolio of borrowing and non-borrowing accounts by cross-selling and up-selling products.
Assist the Distribution & SE Heads in developing and executing business strategy, plan and budget.
Develop and implement business plan to achieve pre-set financial and non-financial objectives.
Work with account managers in identifying business opportunities.
Risk
Review the existing portfolio in a timely manner and ensure that appropriate credit facilities are recommended in line with the bank’s credit policy to maximize earnings while containing risks to an acceptable level.
Follow-up and ensure the team conducts annual/periodic credit facility reviews to existing relationships and identifying candidates for downgrades/upgrades.
Maintain acceptable portfolio quality.
Follow-up and ensure the team implements and maintains complete control aspects i.e. documentation, periodical client visits/call reports, stock inspections and formal credit checks/informal market feedback to monitor the assigned portfolio effectively.
Undertaking industry and company specific research analysis.
Directly interacting with industry participants.
People Management
Develop on-the-job learning curve of AM and SSO to enable them to grow professionally and prepare them for higher levels of responsibility.
Manage and maintain high staff morale to ensure superior service delivery and low staff turnover.
Set job objectives and perform timely review to measure performance and identify staff development and training needs.
Ensure clarity among staff of KPIs and job competencies required to effectively achieve business goals.
Identify and reward high performers and implement an effective retention program for critical staff.
Other
Resolve complex customer complaints and analyze root cause.
Liaise with superiors and direct reports within the business unit, risk management, and related enabler units within the bank to achieve business objectives.
Adhere to all policies with regard to KYC/AML as set out by the Bank from time to time.
Requirements
Multiproduct SME banking skill set with detailed understanding of Credit, Trade products, Legal framework etc.
Strong people management skills.
Complete knowledge and clear understanding of bank's policy; AML & compliance policy.
Knowledge of various banking & financial products/services.
Excellent communication and analytical skills with ability to manage, lead, motivate, and monitor people.
Exceptional leadership and management capabilities.
Management degree with minimum sales/marketing experience of 8+ years.
Company Industry
Department / Functional Area
Keywords
- Area Manager- Mussafah - Business Banking
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