Welcomer (Front Office Agent) PULLMAN

Employer Active

Posted 5 hrs ago

Experience

2 - 6 Years

Job Location

Doha - Qatar

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Description

What you will be doing:

  • Provide friendly, efficient, and professional front office service, including warm welcomes, check-ins, and check-outs.
  • Anticipate guest needs, handle cash transactions, and maintain Pullman service standards.
  • Monitor room status, manage guest complaints, and ensure guest satisfaction.
  • Maintain accurate guest profiles and follow VIP protocols.
  • Adhere to local government requirements and Pullman guidelines for guest management.

Qualifications

Your experience and skills include:

  • Thriving in fast-paced environments and love creating memorable guest experiences.
  • Previous experience in hospitality is a strong advantage.
  • Tech-savvy with Opera or similar systems
  • Guest-oriented, approachable, and genuinely service-minded
  • Fluency in English; additional languages are great asset
  • Sales-driven mindset

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • Chefs
  • F&B
  • Housekeeping
  • Front Desk

Keywords

  • Welcomer (Front Office Agent)

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PULLMAN

We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

Our Brands include:

-Raffles
-Fairmont
-Sofitel
-MGallery
-Grand Mercure
-Pullman
-Swissôtel
-Novotel
-Suite Novotel
-Mercure
-Thalassa sea & spa
-Adagio
-ibis
-ibis Styles
-ibis budget
-HotelF1

Read More

https://careers.accor.com/global/en/job/welcomer-front-office-agent-in-doha-qatar-jid-80090