UAEN Guest Relations Officer (Customer Service) | Al-Futtaim Automotiv Al Futtaim Private Company (LLC)
Posted 30+ days ago
Send me Jobs like this
Nationality
Emirati (UAE)
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Overview of the role
We are looking for a dedicated and customer-focused Guest Relations Officer to join our team at Al Futtaim Automotive. The primary responsibility of this role is to provide full support to all customers visiting our branches and to be the first point of contact to welcome and identify customers' needs.
What you will do
Ensure customers receive the world's warmest welcome upon entering the branch
Establish the reason for customer visits and direct them to the appropriate department
Ensure customers with appointments are directed to the correct executive for a smooth transition
Provide a warm send-off to customers exiting the branch
Understand and manage the customer journey from start to finish
Desired Candidate Profile
Required skills to be successful
Bachelor’s degree or equivalent
Minimum of 1-year experience in customer service or a customer-facing role
Proficiency in written and spoken English
UAE National with family book
About the team
You will be part of the Retail Sales department, working closely with the Branch Manager, Branch Sales Executives, and Branch Support Staff to ensure all customers receive first-class service.
What equips you for the role
Your experience in customer service, strong communication skills, and ability to adhere to core values will equip you to excel in this role. Your charismatic personality and established work ethic will help you gain customer confidence and trust, ensuring a positive experience for all visitors.
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
Al Futtaim Private Company (LLC)
Al Futtaim Private Company (LLC)
Jessica Misal - NA
Festival Tower, Crescent Drive, Dubai Festival City, Dubai Al Hasan Al Basri St, Dammam, Dubai, United Arab Emirates (UAE)
Similar Jobs
Customer Service Officer
Oil & Gas Multinational Company
- 1 - 6 Years
- Dubai - United Arab Emirates (UAE)
Office Assistant
ALCROW FOR SOLAR ENERGY SYSTEMS RENTAL CO
- 1 - 2 Years
- Dubai - United Arab Emirates (UAE)
Customer Care Executive
Confidential Company
- 0 - 5 Years
- Dubai , Sharjah , Abu Dhabi - United Arab Emirates (UAE)