Training Coordinator Calo Inc.

Main Responsibilities

Planning and Coordination:

• Coordinate the training schedule and training calendar with all MP trainers
• Coordinate with trainers, subject matter experts, and other stakeholders to ensure availability and alignment with training objectives and training-related projects
• Collaborate closely with HR and ensure each team member has their passport
• Responsible in updating the onboarding and planned calendar for all team members

Participant Management:

• Ensure new joiners are following the training schedule as per the training calendar
• Update and assist trainers in quiz and survey links and coordinate with the Training Team
• Attend all meetings related to training topics
• Responsible for giving the knowledge assessment exam during probation or if needed
• Responsible for conducting quarterly knowledge assessments for all Junior Team Members
• Conduct or assist in train-the-trainer sessions with the help of other stakeholders

Administrative Tasks:

• Design and prepare Training tools like curriculum, SOPs, or presentations
• Ensure training materials, such as session slides, quizzes, and surveys, are prepared for the trainers
• Prepare training-related documentation, such as training agendas, handouts, and certificates.
• Handle post-training tasks, such as compiling feedback from participants and trainers
• Responsible for updating the profile and training progress for each team member on the Digital Passport

Communication:

• Coordinate with Training Manager, or other stakeholders to ensure alignment with organizational goals and training needs.
• Collaborate with HR in making sure that new joiners are encoded on the System
• Collaborate with the Training Managers, Operations Team and Cross-Functional Teams on other SOPs that need to be documented
• Serve as a liaison between trainers, trainees, and other stakeholders.

Evaluation and Reporting:

• Assist in identifying training needs and gaps within operations
• Collect feedback from trainees and trainers each session to evaluate training effectiveness. (Post-survey Evaluation)
• Analyze training data and prepare reports on key metrics such as participant satisfaction, learning outcomes, and training impact on employee s skills and KPIs (Key Performance Indicator)
• Make recommendations for improvements based on evaluation results

Monitoring and Tracking:

• Monitor and update training progress in the implementation plan
• Assist or create Training Visuals such as PowerPoint presentations, etc.
• Regularly check all updates for all operational-related SOPs. Schedule a Document Audit if needed
• Responsible for controlling, organizing, and storing all training passports
• Record all completed training sessions by stamping and stickering each team member's training passport

Ideal Candidate

• With a background in the Food / Bulk Cooking Industry of at least 1- 2 years
• Experience in Training Coordinator or similar role at least 1-3 years
• Result- Oriented / Result- Driven
• Able to effectively communicate in both verbal and written English
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