Student Relations Manager THE TUTORING CENTER

Overview
The Student Relations Manager ensures students and parents have a seamless and well-supported learning experience. This role combines academic oversight, relationship management, and operational support to track student progress, maintain curriculum standards, and support smooth operations across multiple centers.

Student Experience & Academic Support

• Coordinate diagnostic assessments for new students and provide accurate reporting.
• Track student progress and ensure timely completion of assessments.
• Review lesson quality and tutor feedback to maintain academic standards.
• Identify students needing additional support and coordinate follow-up actions.
• Support curriculum alignment across IB, British, and American programs.

Parent & Student Relations

• Serve as the main point of contact for parents regarding student progress and feedback.
• Build and maintain positive relationships with families to support engagement and retention.
• Coordinate parent meetings, assessment days, and progress discussions.
• Address concerns promptly and professionally.

Operational & Cross-Center Support

• Provide academic and administrative support across multiple centers.
• Collaborate with tutors and administrative teams to support scheduling, reporting, and day-to-day operations.
• Assist with academic events, student assessments, and center initiatives.