Store Manager - Sports

Client of Talentmate

As a Store Manager in the dynamic world of sports retail, you are at the forefront of delivering the ultimate customer experience. In this role, you will oversee a team dedicated to providing superior service, ensuring a positive shopping experience for all customers. Your leadership will be integral in driving sales, optimizing store operations, and fostering a motivating environment that promotes teamwork and reach store targets. You will be responsible for managing budgets, recruiting, training staff, and building a highly efficient store team. Joining our team means being part of an organization that is passionate about sports and is committed to inspiring customers to live active lifestyles through our extensive range of products.

Responsibilities

• Lead and inspire a team to achieve store sales and profitability targets.
• Oversee daily operations, ensuring high standards of customer service are maintained.
• Implement strategies to enhance the store's customer engagement and experience.
• Manage inventory, including product ordering, merchandising, and loss prevention.
• Maintain visual merchandising standards to align with brand guidelines and promotions.
• Train, develop, and motivate store staff to reach their personal and professional potential.
• Analyze sales data to identify opportunities for growth and improvement.
• Conduct regular staff meetings to communicate goals, updates, and expectations.
• Oversee budgetary controls including staffing costs, resource allocation, and expenditure.
• Ensure compliance with all company policies and procedures for store operations.
• Manage customer feedback and resolve issues to maintain customer satisfaction.
• Coordinate with marketing teams to implement promotional events in-store.

Requirements

• Bachelor s degree in Business Administration, Retail Management, or related field preferred.
• Minimum of three years of experience in a retail management position, preferably in sports retail.
• Proven leadership skills with the ability to motivate and manage a team effectively.
• Strong understanding of retail operations and management principles.
• Excellent communication and interpersonal skills to engage effectively with customers and staff.
• Proficiency in using retail management software and Microsoft Office Suite.
• Flexible to work during retail hours, including weekends and holidays, as necessary.