Sr. Specialist Content Operations

talabat

Posted on 9 Sep

Experience

5 - 10 Years

Job Location

Dubai - United Arab Emirates

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Drive the Content Ops strategy for on-app content, content users directly interact with inside the app (e.g. product/menu assets, promotional banners, etc) by managing workflows from creation to execution of content.

  • Manage the operational process on all on-app content products- ensure adherence to quality & ops guidelines

  • Developing and maintaining ops workflows for content to ensure timely delivery across teams- improving SLA & guideline adherence

  • Proactively identify inefficiencies in process & workflows, drive alignment and implement solutions to improve ops efficiency

  • Review existing playbooks, identify gaps, and bring strategic solutions to refine process for the day-to-day work of ContentOps

  • Bringing strategic solutions for operational blockers across squads, ContentOps, and Product Ops ICs who run rollouts, drive syncs, and manage alignment sessions.

Content Quality Assurance

  • Improve on-app content quality through ownership of content performance reporting & insights

  • Driving improvement on content quality through strengthening feedback & alignment across teams

Team Collaboration:

  • Partner with Product, Brand, and Engineering teams to ensure tooling and automation enhance efficiency.

  • Contribute to building a culture of transparency, learning and operational discipline

  • Drive consistency and best practice in tools such as Airtable, Asana, Jira, Confluence and other collaboration platforms to support visibility and accountability of the Product & Tech org at scale

Desired Candidate Profile

Minimum 5 years of experience in operations, design / creative xp, business operations, product, product operations or similar role

Experience in both creative space + product ops a bonus

Ability to manage multiple projects simultaneously.

Experience in leading cross functional projects and teams

Ability to navigate ambiguity, drive clarity and alignment

Strong team player, with an ability to connect people and teams to our company vision.

Drive key processes to enhance daily business and have an ability to prioritize demands in a fast-paced environment.

A proactive mentality and a desire to make an impact.

Strong English skills, in both written and verbal communication.

You have a voice that is human, personal and matches our Product brand.

Ability to think like a Product user and be invested in our users needs

Company Industry

Department / Functional Area

Keywords

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talabat

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