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Any Nationality
Gender
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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Greet and welcome guests in a warm and professional manner
- Schedule appointments and manage the spa booking system
- Answer phone calls and respond to email inquiries promptly
- Provide information about spa services, treatments, and packages
- Process payments and handle cash and credit card transactions
- Maintain a clean and organized reception area
- Assist with inventory management of spa products
- Collaborate with spa therapists to ensure a seamless guest experience
- Handle guest feedback and resolve any issues or concerns
- Promote spa services and products to maximize sales
Desired Candidate Profile
- Saudi nationality is required for this position
- High school diploma or equivalent
- Excellent communication skills in both Arabic and English
- Previous customer service experience, preferably in a spa or hospitality setting
- Proficiency in basic computer skills and spa booking software
- Strong knowledge of spa services and treatments
- Ability to multitask and work efficiently in a fast-paced environment
- Exceptional organizational and time management skills
- Friendly and professional demeanor with a customer-focused attitude
- Flexibility to work various shifts, including weekends and holidays
- First aid certification is a plus
- Familiarity with the spa and wellness industry is highly desirable
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Spa Receptionist
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RAFFLES
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.
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