Solutions Engineer

Fortra, LLC

WHAT YOU'LL DO

Sales activities:

• In close cooperation with sales representatives, work together on any activities with prospective customers
• Conduct pain discovery processes to understand the customer needs and articulate a solution that best addresses those needs.
• Develop, present and deliver high-impact demonstrations
• Own the customer s evaluation process of the offered products and solutions, by executing trials and proof of concepts.
• Identify technical and functional objections from the prospective customer during the sales process, be creative finding solutions, and work together with the appropriate team for remediation.
• Build and present proposals to customers, articulating the benefits of our company as the best solution that addresses their need to all levels, including C level executives.
• Provide estimates of professional services efforts and build a project plan, if required, to guarantee a successful deployment at the customer.
• Understand the competition and become a differentiator during the sales process.
• Know the company portfolio to identify and generate cross-selling opportunities.

Partnership Activities:

• Work together with partners in activities like visits, demos, proposals, events etc.
• Help in the partner recruiting process, participate in calls with potential partners.
• Participate in partner enablement activities like tech training and functional enablement.
• Deliver technical presentations and response to technical questions during sales calls.

Industry Events:

• Represent the Company at Trade Shows, User Group events, Conferences, and Virtual events.
• Provide presentations at events where applicable.

Product / Technical Marketing:

• Participate in online webinars on specific topics.
• Assist in the outbound launch of new products and releases activities.
• Serve as the market expert of our products, from how customers use them, how the competition positions against them to how we sell and service them in the field.

As Solutions Engineer you are expected to:

• Work under low supervision
• Know most of Fortra s solution portfolio.
• Be a technical expert on the product(s) you work with
• Keep learning the sales processes, market knowledge, and developing your soft skills.

QUALIFICATIONS

• KSA or UAE resident
• Four-year Degree in a technical field, ideally Computer Science or IT is preferred.
• Minimum of 4 years of experience in IT, technical presales, technical consultancy, development or technical support activities.
• Minimum of 2 years of experience in cyber security, in one or more of these areas: DLP, Data Classification, or other relevant Data Governance solutions.
• Excellent oral presentation skills, public relations skills, and the ability to educate and train in a technical environment.
• Arabic language (native) and very good English are required. Any other language is a plus.
• Willingness to travel occasionally.

WHAT SETS YOU APART:

• Previous experience in presales activities for a DLP vendor.
• Hands-on experience with related cybersecurity technologies including DLP, CASB, Email Gateways, Document Management, DRM/Encryption, EDR solutions.
• Security, technical or other certifications like CISSP are considered an advantage
• Experience working in IT / security projects in large organizations.