Send me Jobs like this
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
As a Site Performance Director, you will lead a high-impact team of Site Performance Managers focused on optimizing mining fleet performance across key sites.
Key Responsibilities
- Accountable for meeting Fleet Physical Availability targets at all prioritized sites across the region.
- Lead, recruit, and develop a team of Site Performance Managers across the EAME region.
- Deliver executive-level reporting and performance updates to senior leadership.
- Manage business risk related to commercial activity at key mining sites.
- Partner with regional and commercial leaders to execute recovery strategies and performance improvement plans.
- Assign and manage field service personnel to optimize resource utilization and meet customer needs.
- Act as a technical and strategic advisor during sales cycles and service agreement negotiations.
- Gather and report customer support trends to engineering and product teams for continuous improvement.
- Monitor and improve key site metrics such as equipment availability, uptime, and cost per ton.
- Lead root cause analysis and corrective action implementation for site performance issues in collaboration with the team and relevant business partners.
- Co-develop and implement product support and equipment management processes with dealers and customers.
- Serve as a consultant to dealer and customer operations and executive teams on equipment strategy and performance.
Desired Candidate Profile
Minimum Requirements:
- 15+ years of professional experience in mining, heavy equipment, and field service operations.
- 8 10 years of proven leadership experience, including team management and strategic decision-making.
- Extensive field-based exposure in mining environments.
- Strong background in Service Operations, Condition Monitoring, Connectivity, Customer Support Agreements, and dealer development.
- Deep technical knowledge of mining equipment systems and operations, including hydraulics, rebuilds, ground engagement tools, and digital monitoring platforms.
- Fluent in English. Additional languages such as French are a strong plus.
- Strong emotional intelligence, cultural awareness, and the ability to work independently in dynamic environments while being a solid team player.
Company Industry
Department / Functional Area
Keywords
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
Caterpillar
When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Caterpillar Inc. is the world s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.