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Service Management Jobs in Egypt

Service Management - Senior Associate

Responsible for establishing quality management systems, implementing quality assurance frameworks, conducting audits, and driving continuous improvement in managed services.

7 Nov
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Service Desk Manager

Confidential Company

  • 7 - 14 Years
  • Cairo - Egypt

Lead a service desk team, manage incidents and requests, implement ITIL processes, ensure user support, and drive continuous improvement.

Easy Apply30+ days ago

Customer Service Manager

Mr. Tailor

  • 5 - 7 Years
  • Cairo - Egypt

Lead and inspire customer service teams, develop strategies for loyalty, manage performance metrics, and resolve complex issues with strong communication skills.

Employer Active1 Dec

Call Center & Customer Service Manager

Idea

  • 7 - 9 Years
  • Giza - Egypt

Oversee call center operations, develop performance metrics, recruit and train staff, resolve customer issues, and enhance customer experience through data analysis.

28 Nov

Customer Service Manager

EL EZZ for construction ...

  • 5 - 10 Years
  • Egypt - Egypt

Lead customer service team, enhance customer satisfaction, manage complaints, develop processes, and collaborate across departments with strong leadership and analytical skills.

27 Nov

Service Delivery Manager

Manage service delivery processes, enhance client satisfaction, and optimize service quality while leading a team and ensuring financial accountability.

24 Nov

Contact Center Service Delivery Manager

Client of Jadeer

  • 7 - 12 Years
  • Cairo - Egypt

Manage service delivery processes, ensure client satisfaction, optimize service quality, and lead a team while possessing strong leadership and communication skills.

21 Nov

Customer Service Manager

Lavita Developments

  • 5 - 7 Years
  • Cairo - Egypt

Develop and implement customer service strategies, lead a team, analyze feedback, and enhance client satisfaction with strong leadership and communication skills.

19 Nov

ETIC, Solution Architect, Financial Services- Manager

Design and implement integration solutions and platform architectures, ensuring alignment with business strategies while mentoring team members and managing project execution.

24 Nov

ETIC, Service Owner Senior Manager

Accountable for service quality and performance, managing budgets, ensuring adherence to processes, and driving continuous improvement in technology services.

7 Nov

Service Delivery Manager - Manager

Oversee Managed Services delivery, ensure quality compliance, drive continuous improvement, and possess strong financial acumen and leadership skills.

10 Nov

Service Delivery Manager - Senior Assoc

Build client relationships, manage teams, solve complex problems, and uphold professional standards while delivering strategic project outcomes in technology advisory.

7 Nov

Service Delivery Manager - Manager

Oversee Managed Services delivery, ensure compliance with standards, drive continuous improvement, and possess strong financial acumen and leadership skills.

7 Nov

ETIC, Service Delivery Manager

Manage teams to resolve complex business issues, coach others, analyze proposals, and develop solutions using data and stakeholder insights.

7 Nov

Assistant Manager - Financial Services Risk Management

Ernst & Young AE

Responsible for managing financial services risk, requiring strong software, data science, or fintech background with mandatory English proficiency.

12 Nov

OT Cybersecurity Services Manager

Invictux

  • 10 - 15 Years
  • Egypt - Egypt

Lead OT cybersecurity service delivery, manage risk assessments, ensure compliance, and mentor teams while engaging clients and driving continuous improvement.

18 Nov

Room Service Manager

Marriott International

Manage daily room service operations, lead a team, ensure customer satisfaction, and oversee financial goals while providing training and support.

30+ days ago

Senior Technical Service Manager

SAP

Responsible for customer engagement, technical solutions, SAP architecture, and service management, requiring fluency in English and Arabic with strong SAP knowledge.

Easy Apply30+ days ago

Assistant Bar Manager

Marriott International

Support bar activities, ensure quality service, supervise staff, maintain standards, and train employees in compliance with policies and procedures.

25 Nov

Assistant Restaurant Manager

Marriott International

Assist in managing restaurant operations, ensuring employee performance, providing exceptional customer service, and supervising training initiatives for optimal results.

24 Nov

Steakhouse Manager

Marriott International

Manage daily operations, lead food and beverage teams, ensure exceptional customer service, and conduct human resource activities in a restaurant setting.

30+ days ago

Head Mixologist

Marriott International

Supervises bar operations, ensures high quality service, trains staff, manages inventory, and maintains compliance with beverage laws and standards.

27 Nov

Restaurant Manager

Marriott International

Manage daily operations, lead food and beverage teams, ensure exceptional customer service, and conduct human resource activities in a restaurant setting.

20 Nov

Oracle CSS MEA Service Solution Consultant

Oracle

Support service solution proposals, collaborate with sales teams, and leverage Oracle Applications expertise for effective customer solutions and project management.

Easy Apply17 Nov

Oracle CSS MEA Service Solution Consultant

Oracle

Build service proposals, support complex solutions, and collaborate with sales teams; ideal for candidates with Oracle SaaS and project management experience.

Easy Apply14 Nov

Oracle CSS MEA Services Solutions Architect (Presales -Egypt)

Oracle

Identify and define Oracle CSS services solutions, collaborate with teams, drive proposals, and build customer loyalty in the Middle East and Africa.

Easy Apply14 Nov

Services Solutions Architect

Oracle

Identify and define Oracle CSS service solutions, collaborate with teams, drive proposals, and build customer relationships across the Middle East and Africa.

Easy Apply13 Nov

Director of Food & Beverage

Marriott International

Oversee food and beverage operations, manage budgets, lead teams, ensure customer satisfaction, and develop strategies for financial performance and service excellence.

30+ days ago

Stock Management Services Administrator

Azadea

Responsible for overseeing stock management activities, ensuring timely processing, reporting, and proficiency in English and MS Office required.

30+ days ago

ETIC, Quality & Process Improvement - Senior Associate

Establish quality management systems, implement ITIL and ISO standards, conduct audits, and improve processes with strong analytical and communication skills.

7 Nov

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