Service Management Jobs in Egypt
Service Desk Manager
Confidential Company
- 7 - 14 Years
- Cairo - Egypt
Lead a service desk team, manage incidents and requests, implement ITIL processes, ensure user support, and drive continuous improvement.
Easy ApplyEmployer Active1 OctRoom Service Manager
Marriott International- 2 - 7 Years
- Cairo - Egypt
Manage daily room service operations, lead a team, ensure exceptional customer service, and oversee financial goals while fostering employee development.
Employer Active1 OctDeputy Customer Service Manager
Speedaf Express Egypt
- 5 - 7 Years
- Giza - Egypt
Supervise customer service operations, monitor KPIs, develop team, analyze data, and drive improvements in logistics with strong leadership skills.
Employer Active1 OctSoft Services Manager
Horizon Operation and Ma...
- 15 - 20 Years
- Cairo - Egypt
Manage Soft Services operations, ensuring quality delivery, effective communication, and customer satisfaction while optimizing processes and controlling costs.
23 SepCustomer Service Manager
EL KHETA
- 7 - 10 Years
- Alexandria - Egypt
Develop customer service teams, implement policies, utilize AI tools, monitor performance metrics, and foster collaboration to enhance customer loyalty and engagement.
22 SepCustomer Service Manager
Kitchino
- 5 - 7 Years
- Cairo - Egypt
Lead and develop customer service teams, implement policies, analyze feedback, and enhance customer experience with strong leadership and communication skills.
25 SepService Delivery Manager
SWATX
- 5 - 7 Years
- Egypt - Egypt
Oversee service delivery, ensure quality standards, manage escalations, and enhance efficiency while fostering stakeholder relationships and supporting staff development.
8 SepSenior Stock Management Services Specialist
Azadea- 4 - 8 Years
- Egypt - Egypt
Ensure accurate stock management, timely reporting, and customer satisfaction while optimizing processes; requires proficiency in MS Office and fluency in English.
11 SepFinancial Crime Managed Services Manager
PricewaterhouseCoopers
- 5 - 9 Years
- Cairo - Egypt
Oversee teams delivering Know Your Customer and transaction monitoring services, ensuring compliance with financial crime regulations and driving quality improvements.
17 SepCar Maintenance & Service Manager
Garage polishing & pdr
- 3 - 6 Years
- Cairo - Egypt
The role involves leading sales and operations for a car garage, focusing on customer satisfaction, team leadership, and efficient service delivery.
15 SepCustomer Service Manager
BM
- 2 - 5 Years
- Cairo - Egypt
Lead customer service team to enhance satisfaction, manage inquiries, implement policies, and collaborate with sales and logistics while ensuring compliance and quality.
18 SepCustomer Service Manager
Joviality
- 1 - 2 Years
- Cairo - Egypt
Manage customer service by responding to inquiries on social media, tracking issues, collaborating with teams, and ensuring customer satisfaction.
12 SepManaged Services Support Professional Exchange
Alnafitha IT
- 5 - 10 Years
- Cairo - Egypt
Responsible for managing and optimizing Microsoft Exchange, M365 services, providing technical support, ensuring security compliance, and data protection.
30+ days agoManaged Services Support Professional- SharePoint
Alnafitha IT
- 5 - 10 Years
- Cairo - Egypt
Responsible for administering SharePoint environments, ensuring performance, security compliance, and user support while managing SQL servers and implementing solutions.
30+ days agoMgr-Restaurant
Marriott International- 2 - 7 Years
- Egypt - Egypt
Manage daily operations, lead food and beverage teams, ensure exceptional customer service, and conduct human resource activities in a restaurant setting.
29 SepSpecialty Restaurant Manager
Marriott International- 2 - 4 Years
- Egypt - Egypt
Supervises daily restaurant operations, ensures exceptional customer service, manages food and beverage team, and develops employee training programs.
30+ days agoRestaurant Manager
Marriott International- 2 - 7 Years
- Cairo - Egypt
Manage daily operations, lead food and beverage teams, ensure exceptional customer service, and conduct human resource activities in a restaurant setting.
Employer Active1 OctAssistant Restaurant Manager
Marriott International- 2 - 7 Years
- Cairo - Egypt
Assist in managing restaurant operations, ensuring exceptional customer service, supervising staff, and conducting training while meeting financial objectives.
29 SepDirector of Food & Beverage
Marriott International- 4 - 6 Years
- Cairo - Egypt
Responsible for developing food and beverage goals, managing budgets, leading teams, ensuring customer service, and conducting human resource activities.
30+ days agoBar Manager
Marriott International- 2 - 4 Years
- Cairo - Egypt
Responsible for bar operations, staff supervision, inventory management, and ensuring guest satisfaction while adhering to legal standards and budget controls.
30+ days agoProcure to Book (PTB) Services Manager II
Azadea- 5 - 10 Years
- Egypt - Egypt
Manage procurement functions, establish corporate deals, implement negotiation strategies, and develop supplier relationships while ensuring effective team management and techni...
30+ days agoCustomer Services Manager
SSC Egypt
- 3 - 6 Years
- Giza - Egypt
Manage complex corporate queries, drive specialized teams, analyze customer data, and ensure high-quality service while training staff and implementing systems.
30+ days agoEngineer Field Ops
SITA
- 2 - 9 Years
- Cairo - Egypt
Manage field resources and schedules, optimize service efficiency, and ensure IT support delivery while maintaining compliance and strong communication.
30+ days agoSenior Consultant
Information Technology Industry Development Agency
- 3 - 7 Years
- Giza - Egypt
Senior Consultant Job Purpose • SECC Consultants are a team of highly experienced, diversified, and knowledgeable experts that focuses on enhancing software and IT sectors in Eg...
Easy Apply30+ days agoManager, IT Operations
Concentrix Corporation- 5 - 11 Years
- Egypt - Egypt
Manage IT operations including support requests, infrastructure oversight, asset management, project implementations, and ensure compliance with security standards.
30+ days agoINCIDENT MANAGEMENT ANALYST/ SENIOR ANALYST
Commercial International Bank
- 1 - 3 Years
- Giza - Egypt
Manage IT incidents, ensure compliance with policies, and provide customer support while possessing analytical skills and a degree in Computer Engineering or Science.
19 SepArea Service Leader | Imaging
GE Healthcare
- 5 - 7 Years
- Cairo - Egypt
Responsible for customer support, team leadership, service delivery management, and developing solutions in a dynamic environment with strong interpersonal skills.
5 SepSenior ServiceNow Support Engineer
Avenga
- 1 - 3 Years
- Cairo - Egypt
Provide L2/L3 support for ServiceNow modules, analyze incidents, and collaborate with teams while ensuring system stability in a remote environment.
30+ days agoSenior Service Support Architect
SITA
- 5 - 7 Years
- Cairo - Egypt , Amman - Jordan
Responsible for defining support models, managing service catalogs, and ensuring operational alignment with business goals while collaborating with cross-functional teams.
30+ days agoSite Reliability Engineer
SITA
- 4 - 9 Years
- Cairo - Egypt , Amman - Jordan
Responsible for proactive support, incident management, automation, and collaboration to enhance system reliability and operational efficiency.
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