Send me Jobs like this
Experience
2 - 3 Years
Monthly Salary
AED 5,000 - 8,000 ($1,351 - $2,161)
Job Location
Education
Bachelor of Technology/Engineering(Electrical, Electronics/Telecomunication)
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
-Proactively respond to customer inquiries and customer complaints and seek permanent solutions.
- Responsible for taking over all Job projects after the Purchase Order confirmation is done.
- In consultation with Service Manager for distribution of Jobs to service engineer or outsourcing of the jobs if our own engineers are not available.
- In consultation with Sales Manager and Service Engineers, Responsible for the spares status for all equipment and ensure availability of all spares required for successfully completing all the jobs and avoid losing any jobs due to lack of spares.
- Create daily service schedules and, in cooperation with the Sales Managers, assign them to the engineering service teams.
- To ensure that all jobs are done on time and as per customer requirements.
- Achieve the highest levels of quality, performance and customer satisfaction while coordinating service jobs on behalf of Thawe Marine customers.
- Coordinate with the Sales Manager and the Finance team to ensure accurate invoices of customers with due regard to the profitability expectations of Thawe Marine
- Review, periodically, the service reports submitted by the service engineering team and, whenever possible, offer suggestions for improvements.
- Responsible for replying to technical queries from clients.
- Ensure compliance with the export compliance guidelines.
Desired Candidate Profile
Skills/Abilities: - Be professional, and positive with an attitude that demonstrates responsibility. - Have good ‘people skills for building relationships with colleagues and customers. - Strong oral and written communication abilities in English. - Possess the ability to convince. - Team management skills - Demonstrates and apply strong problem-solving skills in day-to-day operations.
Work Experience Requirements - At least 2-3 years of experience in a similar role - Customer service / coordination in a maritime Company - Exposure to working with coordinating within a small to medium sized team preferred. - Exposure to ship building (new built, retrofit), oil and gas (rigs, refineries), or navy-related industries preferred, but not a must. - Minimum Diploma or certification in IT / Electrical / Electronics.
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- Marine Service Management
- Marine Project Coordinator
- Marine Service Manager
- Maritime Service Representative
- Client Communication
- Parts Procurement
- Scheduling & Logistics
- Marine Technical Coordinator
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
Thawe Marine Equipment Reparing llc
THAWE MARINE is a leading service provider specializing in Marine Electronic Equipment & Calibration.
Similar Jobs
Logistics and Operations Assistant
NKS General Trading LLC
- 1 - 2 Years
- Dubai - United Arab Emirates (UAE)
Office Assistant
AJJU HOODA HOTELS
- 1 - 3 Years
- Dubai - United Arab Emirates (UAE)
Procurement Coordinator
AMIT International Group FZE
- 1 - 5 Years
- Dubai - United Arab Emirates (UAE)