Senior Administrator - Transfer Agency

Maples Group

Job Title: Senior Administrator - Transfer Agency

Location: Dubai (Hybrid)

What s it like to work here?

We are driven to excel, and collaboration is key to our continued success. We can go further for our clients because we go further for each other too. Our inclusive culture creates an environment where people can be themselves at work while doing their best work. No matter where you work in the Maples Group, you will be part of a global team.

The Opportunity / Who We Seek

We are looking for an accomplished Senior Administrator to join our team as part of our financial services business in Dubai.

Established in 2008, our Dubai office is the Maples Group s regional operating hub in the Middle East. A commitment to service excellence and investment in our people has led to continued growth where our teammates deliver best-in-class solutions to clients worldwide alongside our colleagues in legal services.

About the role

The Senior Administrator Transfer Agency, reporting into the Supervisor, will be responsible for assisting with investor services and relationship management of fund accounting and registrar and transfer agency clients. The successful candidate will also be responsible for processing investor transactions and NAV s, and distributing contract notes and statements to investors in accordance with company policies and procedures.

He/she will respond to shareholder queries promptly and accurately and with a high degree of professionalism. The ideal candidate will also be expected to review and approve investor AML utilizing certain exemptions. Part of the role will include liaising with investment managers for issue resolution. The Senior Administrator will also be expected to assist in the training of junior administrators within the team.

What you bring

In addition to indisputably high ethical standards and autonomy, the ideal candidate possesses the following:

• A solid academic background, together with a minimum of 1-3 years relevant experience in registrar and transfer agency.
• The successful candidate will have direct experience of industry recognized share registrar and transfer agency software systems, processing subscriptions, redemptions, share transfers and dividend payments.
• A sound knowledge of Microsoft applications, excellent time management, organizational and prioritisation skills are also essential, while both verbal and written English is essential.

Benefits & Rewards

The most enduring professional relationships are reciprocal relationships. The Maples Group prioritises employee health and wellbeing. Depending on your location, we offer a range of benefits, including:

• Comprehensive health coverage (medical, dental and optical)
• Competitive vacation packages
• Educational assistance and professional development programmes
• Savings or pension plan
• Life insurance
• Travel insurance
• Global mental wellness programme
• Social events

About Maples Group

Over five decades, the Maples Group has grown from modest beginnings into one of the worlds preeminent professional services firms, offering specialised fiduciary, fund administration, regulatory and compliance, entity formation and management and legal services on the laws of the British Virgin Islands, the Cayman Islands, Ireland, Jersey and Luxembourg.