Sales & Ordering Specialist - Volkswagen AL Nabooda Automobiles LLC

What You'll Do:

To support the vehicle sales and ordering process. To ensure that all systems are updated accurately and vehicles are efficiently scheduled for PDI. To assist the Brand Manager in finalizing orders.

Vehicle Ordering

• Check all vehicle orders to ensure that requests meet the ongoing requirements as determined by the GM VW and make changes to the specifications for the sales team and release orders when requested by the Brand Manager.
• Prepare quotations based on the VW Specifications sheets for Customer / Bank / Insurance.
• Continuously update shipping list with the data from the order list and using this information update the Autoline system.
• Run daily sales analysis reports from Autoline (Dealer Management System) and remove invoiced cars from order lists to separate database (car deliveries).

Sales Support

• Update sales consultants on production news, VAR report and production bottlenecks.
• Submit and check order changes to AVME regional office.
• Deputize for the Brand Manager when required, for order management allocating production slots for customers after controlling files and down payments from sales consultants and updating order intake sheet.

Operational

• Coordinate with external auditors providing them with all required information on stock and ensuring that sales consultants have files and documents prepared, discuss and finalize discrepancies between sales consultants and auditors.
• Attend regular staff meetings, using them as a basis for the communication of any ideas for improvement in processes, cost savings and revenue increases.

Pre Delivery Inspection (PDI)

• Identify which vehicles are scheduled for delivery using database; coordinate between sales consultant, workshop, body shop and logistics department to ensure that customer receives the vehicle at the right time and in excellent condition delivering exceptional customer service.
• Update PDI sheet daily with invoice information.

Sales & Stock Reports

• Develop and implement daily, weekly and monthly sales and order reports for new and pre owned vehicles using Autoline and excel spreadsheets.

Personal Development

• Engage in continuous professional development; keep fully up-to-date with new products launched by principal.
• Arrange an annual appraisal with your line manager in accordance with the company’s appraisal process.