Sales Coordinator Marriott International

Maintains an organized, systematic and updated filing system (hard copies & hard disk back up), in order to ensure easy accessibility to required data and avail loss of data from the hardware.

Prepares and types of sales team s corporate offer letters, updates Opera and ensures it is reviewed & properly checked before handing it for signature.

Composes letters, memos, faxes and other mail on behalf of the Director of Sales / (Area) Director of Sales & Marketing & other executives.

Maintains a prompt and accurate follow up and trace system for the Director /s Correspondences

Handles all incoming calls & guest s inquiries in the absence of the sales team & channel to the concerned department if the inquiry requires immediate action.

Promptly dispatches mail and facsimile documents within the sales department.

Maintains adequate stock of office supplies and initiate requisition.

Maintains and replenish Brochures, Fact Sheets, F&B Flyers

Ensures that the S&M month end report is accomplished and submitted on time.

Ensures that all correspondence and offers related to the sales team goes out within maximum of 24 hours.

Organizes own time & set up priorities ensuring maximum use of working day.

Reports to work punctually in proper and neat uniform complete with name tag at all times.

Ensures full knowledge of hotel s / area properties, facilities and services.

Makes a thorough check on the premises and operating equipment to determine cleanliness and orderliness.

Communicates well at all levels dealing with the various administrative demands placed by the pressurized working environment.

Be flexible to adapt to sudden increase in working hours if and when working demand arises.

Schedules break so that the Sales Office is manned at all times

Ensures that all equipment is in proper working order and to cultivate care for all equipment used. (copier, fax, PC s)

General Responsibilities

Promotes efficiency, confidence, courtesy and an extremely high standard of social skills. Generally, promotes and ensures good inter-departmental relations

Displays a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.

Demonstrates pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment

Maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff and employees.

Maintains professional business confidentiality

Adheres to Company and Hotel rules and regulations at all times

Occasional Responsibilities

Reports any equipment failures/problems to the Maintenance Department

Passes any maintenance requests to the Maintenance Department.

Participates in any Training/Developments schemes as recommended by Senior Management.

Complies with any reasonable request made by management to the best of your ability.

Legal Responsibilities

Ensures that the standards required by Law and by Management are maintained at all times in the areas specified above.