Sales Administrator The First Group

Job Description

• Ensuring the confidentiality and security of files and filing systems.
• Ensuring the company is operating securely and effectively
• Coordinating office activities and operations to secure efficiency and compliance to company policies.
• Create and update records and databases with personnel, financial and other data
• Supervising administrative staff and delegating responsibilities to ensure performance
• Receiving and processing communication channels, including email, phone, and physical mail.
• Conferring with accounting department to help make payments, process-incoming invoices, and verify receipts.
• Providing administration support to Sales, Tele sales Managers and Senior Management.
• Handle sensitive information in a confidential manner.
• Preparing SPAs & Airwaybills as and when requested by Client Services.
• Maintaining credit card & cash logs.
• Updating CRM with payments for clients
• Making sure all necessary approval is in place to proceed with deal registration in CRM.
• Making sure reservation forms & SPAs are always updated.

Desired Skill & Expertise

• 3-5 years of customer service and computer experience or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
• Must have excellent written and oral English language skills.
• Proficient with Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint). Microsoft Dynamics CRM experience preferred.
• Excellent oral and written communication skills, good customer service skills, ability to coordinate the daily activities of others and type 50 WPM or greater.
• Additionally, general knowledge of word-processing, spreadsheet and data base computer software is required, as well as technical aptitude, good problem solving and organizational skills and a willingness to accept new challenges.
• Ability to coordinate and perform several tasks at the same time.
• Must have excellent attention to detail.
• The role sometimes demands long workings hours and working weekends

Education:

• High school diploma or above