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Experience
2 - 4 Years
Monthly Salary
AED 5,000 - 6,000 ($1,351 - $1,621)
Job Location
Education
Bachelor of Hotel Management(Hotel Management), Any Graduation
Nationality
Any European National, Indian
Gender
Female
Benefits
Performance Bonus
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Greet guests warmly and professionally, creating a positive first impression and setting the tone for their dining experience.
- Answer phone calls promptly and courteously, taking and managing reservations accurately, and providing information about the restaurant.
- Maintain a clean and organized host station, ensuring menus are readily available and the waiting area is presentable.
- Communicate effectively with waitstaff, kitchen staff, and management to ensure smooth service and address any guest concerns promptly.
- Handle guest complaints or issues with professionalism and empathy, resolving them to the best of your ability and escalating when necessary.
- Maintain a strong knowledge of the menu, including daily specials and any changes, to answer guest inquiries accurately.
- Uphold the restaurant's standards of service and appearance, contributing to a positive and welcoming atmosphere for all guests.
- Follow all health and safety regulations and restaurant policies.
Desired Candidate Profile
- Previous experience as a hostess or in customer service is preferred.
- Excellent communication and interpersonal skills.
- Polite, professional, and friendly demeanor.
- Ability to stay calm and organized during busy periods.
- Strong attention to detail and good memory.
- Basic computer skills for managing daily operations.
- Flexibility to work evenings, weekends, and holidays as required.
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- Hostess
- Customer Service
- Hostess
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RICKYS RESTAURANT L.L.C
Mr. HR
Shop no - 05 Al Masara Street - Dubai Marina Dubai - United Arab Emirates, Dubai, United Arab Emirates (UAE)
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