Employer Active

Posted 1 hrs ago

Experience

2 - 4 Years

Education

Diploma

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Perform all check-in and check-out tasks, manage telephone calls, guest reservations, handle the payment, obtain the necessary guest information, respond to all guest service requests in a timely manner, handle guest complaints or do the escalation on a timely manner to the next level.
  • Complete basic cashier and bookkeeping responsibilities, prepare bills and taking payments
  • Provide an outstanding guest experience
  • Maintain an orderly front desk
  • Greet hotel guests; answer any questions or concerns, complete procedures when guests arrive and leave
  • Dealing with complaints or problems
  • Choosing rooms and handing out keys
  • Operate computer programs and multi-line phone systems
  • Taking and passing on messages to guests
  • Dealing with special requests from guests (like booking parks, tickets, etc.)

Desired Candidate Profile

  • High School diploma/ College / Diploma or Degree in Hospitality
  • Minimum 1-2 years of the similar experience

Employment Type

    Full Time

Company Industry

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Al Ghurair Investment LLC

Al Ghurair Investment is a diversified industrial group based in Dubai with operations spanning more than 50 countries globally. With a rich history of pioneering businesses and technologies, this heritage of innovative success is built upon values of excellence in the products developed and the processes followed. Our Core Areas of Expertise are Foods, Commodities, Construction and Properties. And furthermore, our additional areas of focus include Energy, Printing, Retail and Education.

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Sanchit Khandelwal - Recruitment Specialist

Dubai , UAE UAE, Dubai, United Arab Emirates (UAE)

https://www.al-ghurair.com