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Job Description
Roles & Responsibilities
- Drive structured delivery and measurable outcomes for cross-functional, mission-critical programs across Operations, Product, Tech, Marketing, and Data.
- Translate strategic priorities into a prioritized program portfolio and multi-quarter roadmap aligned with business goals.
- Establish program governance frameworks — including charters, steering committees, milestone gates, and decision protocols.
- Define success criteria, ownership, and KPIs, ensuring consistent benefit realization and business impact.
- Manage dependencies, risks, and escalations through robust change-control and issue management processes.
- Collaborate with cross-functional leaders to support budgeting, resource allocation, and capacity planning.
- Create and maintain program documentation — charters, playbooks, milestone trackers, and executive dashboards.
- Lead weekly/monthly performance reporting to senior leadership, highlighting key decisions, risks, and dependencies.
- Partner with Product & Tech to refine handoffs, deployment processes, and post-launch performance measurement.
- Foster a culture of accountability, execution discipline, and transparent communication across program teams.
- Mentor and coordinate external contractors or program resources when engaged for critical initiatives.
- Conduct post-implementation reviews, capturing learnings and integrating them into future frameworks.
- Continuously identify and implement process improvements, automation, and tooling enhancements to improve speed and quality of delivery.
Desired Candidate Profile
- Education:
- Bachelor’s degree in Business Administration, Engineering, or Operations Management (mandatory).
- Master’s degree (MBA or equivalent) with specialization in Strategy, Operations, or Technology Management (preferred).
- Certifications such as PMP, Prince2, or Agile/Scrum Master are an added advantage.
- Experience:
- Minimum 5+ years of experience in program or project management within tech-enabled, mobility, logistics, or marketplace businesses.
- Proven track record of delivering complex, cross-functional programs from planning through to execution.
- Prior exposure to UAE or GCC markets and regulatory environments preferred.
- Skills and Competencies:
- Proficiency with JIRA, Asana, MS Project, Confluence, and advanced Excel/Google Sheets.
- Strong stakeholder management, structured communication, and problem-solving abilities.
- Excellent presentation and reporting skills; ability to prepare concise executive briefs and dashboards.
- Highly structured, detail-oriented, and process-driven with the ability to influence without formal authority.
- Demonstrated ability to thrive in fast-paced, ambiguous, and high-growth environments.
- Strong sense of ownership, collaboration, and ability to manage multiple priorities effectively.
Employment Type
- Full Time
Company Industry
Keywords
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Al Ghurair Investment LLC
Al Ghurair Investment is a diversified industrial group based in Dubai with operations spanning more than 50 countries globally. With a rich history of pioneering businesses and technologies, this heritage of innovative success is built upon values of excellence in the products developed and the processes followed. Our Core Areas of Expertise are Foods, Commodities, Construction and Properties. And furthermore, our additional areas of focus include Energy, Printing, Retail and Education.
Read MoreSanchit Khandelwal - Recruitment Specialist
Dubai , UAE UAE, Dubai, United Arab Emirates (UAE)