Operations Manager
KitchenPark
Posted on 23 Oct
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Experience
3 - 8 Years
Job Location
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Responsible for the smooth operation of the processing center across all shifts
Leads training and meeting sessions for the processing staff
General handy-person duties around the hub, a plus
Works with Property Manager to ensure work around the facility is completed on an appropriate timeline
Address facility, tech, and space issues with licensees. This includes calling OFOS on behalf of the licensees to address issues
Works with Customer Success team members to ensure licensees are ready for big orders/ launches/ spikes in business
Manages ZenDesk tickets from open to close
Troubleshot processing center, kitchen, and facility hardware issues
Inventory & Ordering; Audits
Review daily inventories and make orders to replenish inventories when needed
Performs storage and common area audits
Reviews and reports KPI metrics to facility management and processing team; contributes to goal setting and planning
Coaching new and existing shift leads
Filling in shifts during call-outs, general staffing help
Reviews financials and supports P&L understanding, comfortable working with numbers to see their impact on operations.
Desired Candidate Profile
Bachelor s degree in Business Administration, Operations Management, or a related field (preferred).
3+ years of experience in operations management, preferably in logistics, fulfillment, or food processing environments.
Strong organizational skills, with experience managing teams across multiple shifts.
Excellent problem-solving skills and ability to troubleshoot facility, inventory, and process issues.
Strong communication skills, both written and verbal.
Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
Experience in a multi-site operations environment.
Familiarity with kitchen or food processing operations.
Experience with ZenDesk or other ticketing systems.
Knowledge of UAE labor laws and workplace safety standard
Company Industry
Department / Functional Area
Keywords
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KitchenPark
KitchenPark helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they re in. Every time we launch a new facility we create jobs in that neighborhood, and we re proud to provide a wide range of cuisines and options for healthy food at an affordable price. We're changing the game for restaurateurs, whether they re entrepreneurs opening their first restaurant, all the way through to your favorite global quick-service restaurant chains.