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Nationality
Emirati (UAE)
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Based at the Mandarin Oriental Downtown, Dubai within the Guest Relations department in Dubai, the Office Receptionist (National Talent) is responsible to act as a first point of contact for office residents and their guests, ensuring a warm welcome and seamless service experience. Office Receptionist (National Talent) reports to the Guest Relations Manager.
As an Office Receptionist (National Talent), you will be responsible for the following duties:
- Greet and welcome office residents, clients, and visitors in a courteous and professional manner.
- Manage the reception area to ensure it is tidy, presentable, and aligned with brand standards.
- Handle incoming phone calls, emails, and inquiries, directing them to the appropriate departments.
- Coordinate meeting room bookings and support with basic office administration tasks.
- Assist with resident requests and liaise with building management for any service requirements.
- Ensure security and visitor protocols are followed, including registration and access control.
Desired Candidate Profile
As an Office Receptionist (National Talent), we expect from you:
- To be a UAE National as per government requirements.
- Previous experience in a receptionist or front-office role, ideally within corporate offices, luxury hospitality, or premium real estate.
- Professional appearance and polished communication skills in English (additional languages are an advantage).
- Strong interpersonal skills with a natural ability to connect with people from diverse backgrounds.
- Proficiency in Microsoft Office Suite and comfort with office systems/booking tools.
- Highly organised, detail-oriented, and able to manage multiple tasks efficiently.
- Positive attitude, reliability, and a strong sense of responsibility as a brand ambassador.
Company Industry
Department / Functional Area
Keywords
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Mandarin Oriental Hotel Group
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Nestled in the city's heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards. Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.
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